# Managing Roaming Users' endpoints using Endpoint Central MSP - Software Installation How To

## Description

This document provides steps to manage roaming users' desktops using Endpoint Central MSP.

## Steps to manage desktops of roaming users' using Endpoint Central MSP

Follow the steps given below to manage roaming users' desktops using Endpoint Central MSP:

1. Configure the NAT settings to ensure that the Endpoint Central MSP server is reachable through a public Internet Protocol (IP) address.
2. Create a remote office in Endpoint Central MSP:
   - Select **SoM > Remote Offices**
   - Click **Add Remote Office**
   - Specify a name of the remote office (for example, Roaming Users)
   - Specify your Public IP Address as the **Server IP Address**
   - Select Communication Type as **Direct Communication**
   - Specify the communication interval and select **Enable Secured Communication (HTTPS)**, if you want the communication to be secured
   - Click **Add**
3. Install the remote office agent in the roaming users' systems:
   - Select **SoM > Remote Offices**
   - Download the agent related to the remote office that you have created
   - Install the agent in all the roaming users' systems manually

Whenever these roaming users connect to the Internet, the agent residing in their computers will contact the Endpoint Central MSP server and access the available configurations. The agent will periodically contact the server, based on the communication interval you specified while creating the remote office. The default communication interval is 2 minutes.

You can now manage desktops of roaming users.

[Questions](https://www.manageengine.com/desktop-management-msp/how-to.html#software-deployment-how-to)