# Remote Desktop Management and Desktop Administration Software for MSPs - ManageEngine Endpoint Central MSP

## System Requirements

The system requirements for using Endpoint Central include the following:

- Hardware requirements for Endpoint Central Server, Endpoint Central Agent, SQL server and Distribution Server
- Network requirements such as Network Card Speed.
- Hardware requirements for Secure Gateway Server
- Supported Operating Systems for Endpoint Central Server, Agent and Distribution Server
- Supported Browsers
- Supported Database
- Supported Web Servers

## Hardware Requirements

This section gives you information about the hardware requirements for distribution servers, MSSQL database, Endpoint Central servers and agents.

### 1 to 250 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 5 GB* |
| **Endpoint Central Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 5 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### 251 to 500 computers

| Server | Parameter | Requirement |
|---|---|---|
| **Endpoint Central Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.4 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 10 GB* |
| **Endpoint Central Agents** | Processor | Intel Pentium |
|  | Processor Speed | 1.0 GHz |
|  | RAM size | 512 MB |
|  | Hard disk space | 3 GB** |
| **Network requirement** | Network card speed | Minimum 1 GBPS Network Interface Card (NIC) |
| **SQL Server** | Processor information | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.4 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.4 Ghz 3 MB cache) |
|  | RAM size | 4 GB |
|  | Hard disk space | 10 GB* |
|  | Edition | Standard/Enterprise |

\* May increase dynamically according to the frequency of scanning  
\** May increase dynamically depending on the operations performed on the client computer

### Distribution Server

#### Hardware Requirements for Distribution Servers

The hardware requirements for distribution servers include the following:

| No. of Computers Managed Using the Distribution Server | Processor Information | RAM Size | Hard Disk Space |
|---|---|---|---|
| 1 to 500 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.0 Ghz 3 MB cache) | 4 GB | 6 GB* |
| 501 to 1000 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache<br>**Virtual Machine:** 4 virtual processors (2.9 Ghz 3 MB cache) | 4 GB | 12 GB* |
| 1001 to 3000 | **Physical Machine:** Intel Core i5 (4 core/8 thread) 2.3 GHz<br>**Virtual Machine:** 8 virtual processors (2.3 Ghz) | 8 GB | 16 GB* |
| 3001 to 5000 | **Physical Machine:** Intel Core i5 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors (3.2 Ghz) | 8 GB | 20 GB* |
| 5000 to 10000 | **Physical Machine:** Intel Core i5 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors (3.2 Ghz) | 8 GB | 20 GB* |

\* May increase depending on the number of software applications and patches that are deployed

**Note:** It is highly recommended to install Distribution Server for every 1000 computers.

**Note:** In the installed physical/virtual machine, kindly ensure that the mentioned hardware requirements is available exclusively for the Endpoint Central server instance.

## Software Requirements

This section gives you information about the software requirements for Endpoint Central Server, Agent and Distribution Server.

### Supported Operating Systems

#### For Endpoint Central Server & Distribution Servers

You can install Endpoint Central Server & Distribution Servers on any of these Windows operating system versions:

- Windows 7 (supported for Distribution Server only)
- Windows 8 (supported for Distribution Server only)
- Windows 8.1 (supported for Distribution Server only)
- Windows 10
- Windows 11
- Windows Server 2008 R2* (supported for Distribution Server only)
- Windows Server 2012* (supported for Distribution Server only)
- Windows Server 2012 R2* (supported for Distribution Server only)
- Windows Server 2016*
- Windows Server 2019*
- Windows Server 2022*
- Windows Server 2025*

\* **Recommended for managing 5000 or more endpoints.**

#### For Endpoint Central Agents

You can use Endpoint Central to manage the computers running on the below mentioned operating system.

#### For Managing Mobile Devices

- **Android:** Android devices running on version 4.0 or above
- **iOS (incl. iPhone, iPad and iPod):** iOS devices running on version 4.0 or above
- **Windows Smartphones:** Devices running on version Windows Phone 8.1 or above
- **Windows laptops (incl. Surface Hubs and Surface Pros):** Devices running on Windows 10
- **Chrome OS:** Devices running on version 57.0 or later
- **tvOS:** Devices running on version 7.0 or above
- **macOS:** Devices running on version 10.11 or later

### Supported Browsers

You are required to install any of the following browsers on your computer to access the Endpoint Central console:

- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Zoho Ulaa

**Note:** The screen resolution should be 1280 x 1024 pixels or higher.

### Supported Database

Endpoint Central supports the following databases:

- PGSQL
- MSSQL
  - SQL Server 2022
  - SQL Server 2019
  - SQL Server 2017
  - SQL Server 2016

**Note:** Endpoint Central supports the aforementioned SQL Server versions in AWS as well.

### Supported Web Servers

Endpoint Central uses the following web servers:

- Nginx (for static file services)
- Tomcat (for application related services)

### Supported TLS versions

- **From Endpoint Central version 11.2.2330.1:**  
  Endpoint Central and Secure Gateway Server support TLS version 1.2 by default. However, you have the option to enable the older TLS versions (TLS 1.0 and TLS 1.1) from the Security Settings page.

- **Prior to Endpoint Central version 11.2.2330.1:**  
  Endpoint Central and Secure Gateway Server support TLS versions 1.0, 1.1, and 1.2 by default. However, you have the option to disable the older TLS versions (TLS 1.0 and TLS 1.1) from the Security Settings page.