From chaos to clarity: monitor, analyse, and prevent with ITIM
The modern IT landscape has become incredibly complex with sophisticated architectures and distributed infrastructure. This is fuelled by a growing emphasis on digital experience and IT's direct alignment with business goals, highlighting the significance on IT infrastructure monitoring.
By implementing a powerful IT infrastructure monitoring solution and best practices, your organization can:
Avoid service disruptions
Streamline troubleshooting
Support faster digital growth
However, in the quest to build and sustain a resilient IT architecture, IT admins have to consider a myriad of parameters before purchasing a product. IT admins need a tool that not only detects issues but also provides actionable insights to prevent disruptions. Many solutions fall short though, lacking scalability, real-time diagnostics, predictive intelligence, analytics, intelligent automation, and more. The key is finding a platform that evolves with your infrastructure and manages it proactively rather than becoming a point of friction.
Our recognition in the 2025 Gartner Market Guide for Infrastructure Monitoring Tools
We are excited to share that ManageEngine has been recognized in the 2025 Gartner Market Guide for Infrastructure Monitoring tools. We believe that this stands as a testament to ManageEngine's proficiency in battling IT performance bottlenecks, empowering organizations worldwide to deliver a seamless end-user experience.
ManageEngine's core ITIM features include comprehensive visibility into all layers of the IT stack, AI-driven automation, event correlation, streamlined fault management, cloud-native architecture support, and more.
Let us now take a closer look at some of these core features.
Our core IT infrastructure monitoring capabilities
- Anomaly detection
- AI/ML-powered predictive analytics
- Streamlined troubleshooting
Detect anomalous patterns before business disruptions
Modern enterprises cannot afford to operate reactively. OpManager Plus leverages AI-powered anomaly detection to spot irregular patterns in IT performance before they escalate into critical failures. Using advanced ML algorithms, OpManager Plus continuously analyses network, server, and application behavior to detect deviations from normal performance baselines.
Proactive monitoring
The system identifies outliers in metrics such as CPU utilization, memory consumption, and response times, helping IT teams address potential issues before they impact business operations
Dynamic thresholds
Unlike traditional manual thresholds, OpManager Plus' adaptive thresholds dynamically adjust by analyzing your infrastructure's historical and real-time usage patterns, ensuring that your monitoring mechanism is context-aware.
Improved incident response
By detecting anomalies early, IT teams can proactively mitigate risks, minimize downtime, and enhance overall service reliability.
Leverage AI and ML algorithms to stay ahead of the curve
OpManager Plus leverages predictive analytics to help IT administrators anticipate infrastructure faults, performance degradation, and resource constraints. Its in-house ML algorithms continuously analyze infrastructure behavior over time, identifying patterns to forecast potential issues. These predictive insights enable proactive fault detection, allowing administrators to address resource bottlenecks and performance anomalies preemptively. Additionally, OpManager Plus recommends remediation actions to mitigate risks and ensure optimal infrastructure performance.
Forecasting performance trends
Utilize AI-driven algorithms to predict future infrastructure performance trends accurately, enabling proactive measures to align with the evolving demands of your IT environment. Learn more.
Forecast alerts
Stay ahead of resource exhaustion by predicting the estimated time until network resources reach critical thresholds. This prediction is derived from continuous observation of resource usage patterns over time and analyzed through an advanced forecast engine. Based on these forecasts, proactive alerts are triggered, allowing network administrators to mitigate risks and implement effective capacity planning strategies. Learn more.
Zia Insights dashboards
Turn the forecast bottlenecks into actionable insights with Zia Insights dashboards. Receive AI-powered recommendations on predicted infrastructure faults and stay ahead of the curve by empowering your IT teams to act proactively and mitigate faults even before they arise. Learn More.
Effectively troubleshoot and remediate issues
OpManager Plus' fault management capabilities help you streamline your troubleshooting efforts across organizational and operational silos. Empower your IT teams to work in tandem with each other and ensure that any performance degradation or infrastructure faults are detected, captured, and resolved promptly before it becomes a hassle for your end users.
Unified IT ecosystem
Integrate seamlessly with ITSM platforms, collaboration tools, and cloud services to centralize monitoring and incident response.
Proactive, multi-channel alerting
Get context-rich alerts via email, SMS, chat tools, and webhooks, ensuring the right teams are notified instantly for faster remediation.
Tailored integrations & automated workflows
Use customized, API, or webhook-driven integrations to customize troubleshooting. Leverage automated, trigger-based workflows to implement Level 1 fault remediation measures.
5 Reasons why IT teams choose ManageEngine
- Reliable: Over 20 years presence in the market
- Cost-effective: Better features at a lesser price
- Secure: Compliant with top standards and regulations
- Modernized: Latest monitoring and security features
- Convenient: Advanced automation and intuitive interface
Trusted by 1 million IT admins across the globe
Disclaimer
Gartner, Market Guide for Infrastructure Monitoring Tools, 5 March 2025. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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Loved by customers all over the world
“Easy Implementation, Excellent support & Lower Cost Tool - Team Lead, IT Services Industry”
Reviewer Role: Infrastructure and Operations
Company size: 500M - 1B USD
We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organization and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions.
“OpManager - 10 steps ahead of the competition, one step away from being unequaled - Network Services Manager, Government Organization”
Reviewer Role: Infrastructure and Operations
Company size: 5,000 - 50,000 Employees
I have a long standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market.
“Easy Implementation with a feature rich catalogue, support has some room for improvement - NOC Manager, IT Services Industry”
Reviewer Role: Program and Portfolio Management
Company size: 500M - 1B USD
The vendor has been supportive during the implementation & POC phases providing trial licenses. Feature requests and feedbacks is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements.
“Great Monitoring tool - CIO in Finance Industry”
Reviewer Role: CIO
Company size: 1B - 3B USD
ManageEngine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center.
“Simple Implementation, Easy To Use. Very Intuitive. - Principle Engineer in IT Services”
Reviewer Role: Enterprise Architecture and Technology Innovation
Company size: 250M - 500M USD
ManageEngine support was responsive to all our queries.
“OpManager helps me monitor all aspects of the data-center and equipment like servers, switches and routers. It is fast, intuitive and centralized and you do not need to be an expert to deal with OpManager.”
Altaleb Alshenqiti
NGHA
“Donald Stewart, IT Manager of Crest Industries is happy with ManageEngine OpManager for its end-to-end network monitoring software. It is easy-to-use and offers fault and performance management for router.”
Donald Stewart
IT Manager, Crest Industries
“John Rosser, MIS Manager of Yale Chase talks about the proactive nature of ManageEngine OpManager & how his organisation gained value from it.”
John Rosser
MIS Manager