ManageEngine ITOM

ITOM Newsletter|Aug 2025

Where Observability is Headed in 2025: A report based on 1240 responses from IT teams worldwide

Latest updates in your favourite products

OpManager

Monitor network availability on a budget for Lite devices

The Lite Devices license in OpManager allows administrators to monitor devices only for availability, without consuming a full device license. This provides a cost-effective option for expanding your monitoring scope while preserving standard device licenses for more critical infrastructure.

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Applications Manager

Monitoring support extended for 5 more Amazon services!

Applications Manager now supports monitoring for 5 additional Amazon services, including: AWS Site-to-Site VPN, AWS Client VPN, AWS PrivateLink Endpoint Service, AWS PrivateLink Endpoint, and AWS Transit Gateway.

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NetFlow Analyzer

NetFlow Analyzer Now Integrated with PagerDuty for Automated Alerting

NetFlow Analyzer is now integrated with PagerDuty, enabling automatic creation of alerts and events directly from network alarms. This integration enhances incident response, thus preventing bandwidth congestion.

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Network Configuration Manager

Cohesive integration With OpManager

In the OpManager NCM add-on, users can now sync device hostnames from OpManager to Network Configuration Manager module.

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Firewall Analyzer

Elevate Your Security Response with Firewall Analyzer + PagerDuty Integration

By seamlessly integrating with PagerDuty, critical security breach alerts from Firewall Analyzer are instantly delivered to your incident response teams—customized by alert severity for precise, prioritized notifications.

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OpUtils

Under the Switch Port Mapper module, users can now discover switches from the Cisco ACI.

This enhancement enables users to see the devices connected to each port of Cisco ACI switches, including spine-leaf architecture details, IP addresses, MAC addresses, and operational status thus providing better network provisioning, management, and policy enforcement within the fabric.

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Top stories this month

CXO Focus

7 reasons why intelligent network automation should be on every CXO's agenda

Discover how intelligent network automation is transforming IT operations by combining AI, machine learning, and policy-based orchestration to deliver agility, reliability, and security at scale.

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How to use predictive AI for enterprise ITOps

Learn how predictive AI is transforming enterprise ITOps from reactive to proactive by using machine learning to detect issues, forecast incidents, and automate responses.

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Free training for you

OPM

Power up your network monitoring game with a free product training

Sep 16, 23, 30, Oct 7, and 14 | 6am GMT | 11am EDT.

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APM

Database performance, decoded: From bottlenecks to breakthroughs

Sep 11, 2025 | 6am GMT | 11am EDT

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OPU

Monitor and secure every single IP with OpUtils!

Sep 2, 2025 | 6am GMT | 11am EDT

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