Managing agents

Overview

This page explains how to manage agents, which includes updating agent configurations, uninstalling agents, force restarting them, associating devices, and stopping agents.

Updating an agent

1. Log in to your account.
2. Navigate to the Settings tab, and under Admin Settings, select Collectors/Agents.
3. Hover over the agent you want to update and click the icon that appears.

   

4. In the pop-up window, make the necessary changes to the agent configuration.

   

5. Once you have made the required updates, click Update to save the changes.

Uninstalling an agent

1. On the Collection/Agent Administration page, select the checkbox next to the agent you want to uninstall.
2. Click the X Uninstall button.

   

3. In the confirmation pop-up, click Yes to complete the uninstallation.

   

Force restart an agent

1. On the Collection/Agent Administration page, select the agent(s) you want to restart by ticking the checkbox next to the agent name.
2. Click Manage and choose Force Restart from the drop-down menu.

   

3. Confirm the action by clicking Yes. The selected agent(s) will now be force restarted.

Associate devices to an agent

1. On the Collection/Agent Administration page, click the Associated Device(s) column for the desired agent.

   

2. In the pop-up window:
   • To remove a device, hover over it, click the delete icon, and confirm by selecting Yes.

     

   • To add devices, click + Associate Device(s), select the desired devices, and click Add.

     

Stop an agent

1. On the Collection/Agent Administration page, hover over the agent’s Status column and click Stop.

   

Read also

This page explained how to manage agents in Log360, including updating, uninstalling, force restarting, associating devices, and stopping agents. To learn how to install agents and configure agent settings, refer to the following document:

• Agent installation
• Agent settings