MFA and SSO support for help desk technicians

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MFA is one of the most trusted authentication techniques to prevent intruders from gaining access to unauthorized accounts. M365 Manager Plus now supports multi-factor and federated authentication, as well as authentication through a third-party identity provider (IdP), for help desk technicians. It also supports single sign-on (SSO).

Steps to allow MFA and federated accounts

  1. Log in to M365 Manager Plus.
  2. Enable REST API access.
  3. Select Tenant Settings found in the top-right corner.

    MFA and SSO support for help desk technicians

  4. Select the 'i' icon found in the REST API Access column in the row corresponding to the Microsoft 365 tenant you want to configure.
  5. In the pop-up, under Authentication Settings, click the Authenticate Help Desk Technicians using REST API checkbox.

    MFA and SSO support for help desk technicians

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What our customers say

  • We can now effectively reconcile which licenses we are using in the organization and assign the cost to the business unit. We were also able to identify a number of license changes that could be put in place that reduced our total Microsoft 365 spending.

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    Group IT/IS manager at The Eclipse Group, United Arab Emirates

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    Sunstar Suisse S.A.

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    Security and risk management Gartner review

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