Last updated: August 14, 2026
The Knox Email Profile page explains how to configure incoming and outgoing mail server settings for Android Knox containers in an MDM environment. It details all configurable parameters — including email account settings, IMAP/POP incoming protocols, outgoing server settings, SSL options, and certificate acceptance — along with dynamic variables like %email% and %username% that automatically populate user-specific values from enrollment data, simplifying large-scale profile deployments without requiring individual configuration per user.
You can configure the incoming and outgoing mail server settings for your Android Knox containers.
| PROFILE SETTINGS | DESCRIPTION |
|---|---|
| Account Name | Name of the mail account |
| Email Address | Email address for communication (%email%) Email address will be filled automatically to the appropriate user to whom the profile is associated. |
| Allow Forward | Enabling this will allow users to forward the mails |
| Allow Notify | Enabling this will allow mail notifications on the device |
| Allow Vibrate on Silent | Enabling this will allow vibration for incoming mails |
| Set to Default | Enabling this option will set a default email account for the device |
| Signature | Enter the signature that needs to be set as default for all mails which are sent from the managed mobile devices. |
| Incoming Mail | |
| Incoming Protocol | Specify the incoming protocol type as IMAP or POP |
| Incoming Server Host Name | Specify the Host name for incoming server |
| Port | Specify the port number |
| User Name | User name to be displayed (%username%) User name will be filled automatically to the appropriate user to whom the profile is associated. |
| Password | Specify the Password |
| Use SSL | Enabling this will allow users to use SSL |
| Accept All Certificate | Enabling this will allow users to accept all incoming certificates |
| Outgoing Mail | |
| Outgoing Protocol | Specify the outgoing protocol |
| Outgoing Server Host Name | Specify the Host name for outgoing server |
| Port | Specify the port number |
| User Name | User name to be displayed (%username%) User name will be filled automatically to the appropriate user to whom the profile is associated. |
| Password | Specify the Password |
| Use SSL | Enabling this will allow users to use SSL |
| Accept All Certificate | Enabling this will allow users to accept all outgoing server certificates |
Dynamic Variables :
The below mentioned dynamic variables are retrieved from the data that has been provided while enrolling the device.
- %email% - Email address will be filled in automatically to the appropriate user to whom the profile is associated.
- %username% - User name will be filled in automatically to the appropriate user to whom the profile is associated.
Frequently Asked Questions
What do the %email% and %username% variables do in the Knox email profile?
These dynamic variables automatically fill in the correct email address and user name for each enrolled user, so you don't need to configure a separate profile for every user.
Can users forward mail or get notified about incoming mail on Knox-managed devices?
Yes. Enabling Allow Forward lets users forward mail from the container, and enabling Allow Notify allows mail notifications to appear on the device.
Is SSL required for the incoming and outgoing mail servers?
SSL isn't mandatory, but you can enable Use SSL separately for incoming and outgoing mail settings to secure the connection, and Accept All Certificate to allow the container to accept the corresponding server certificates.