Custom ROM Enrollment Using ME MDM App

Custom ROM enrollment allows organizations to enroll devices running on the OEM config software into ManageEngine MDM. This document outlines the steps for admins to enable Custom ROM Enrollment using a custom ME MDM app.

Steps to Perform Custom OEM Enrollment

1. The admin must contact the MDM Support Team with Knox JSON, OEM name, Device model, Android version, Any specific requirements from the OEM details to receive a custom ME MDM app tailor for the specific OEM device.
2. Once the custom ME MDM app is received, the Admin need to Contact the OEM the device manufacturer.
3. Provide them the custom ME MDM app and request the OEM to preload or side-load the ME MDM app on the software.
4. Reset the device and update the software. The device should be enrolled and the ME MDM app should appear automatically.
5. After ROM enrollment, the admin should check on the MDM dashboard to confirm device enrollment. 

Android Compatibility

Ensure your devices are compatible with the Android versions supported by ManageEngine MDM. Refer this document to verify their device's OS version and compatibility requirements.

Android Device Administration

For custom ROM provisioning, administrators must enable Device Administration on target devices. This allows MDM to perform device management operations and provisioning tasks. The following steps outline the process:

• Navigate to Device administration settings on your Android device.
• Access Device provisioning options for custom ROM provisioning.
• Ensure the ManageEngine MDM application is granted device administration privileges.
• Verify that your custom ROM supports the required Android APIs for device administration.

For detailed information on Android compatibility standards, refer to the Android Compatibility Definition Document (CDD).