# Invalid Enrollment Invite!

Last updated: July 24, 2026

## Problem

The error "Invalid Enrollment Invite!" occurs when attempting to enroll a device using an enrollment URL that is no longer valid or has already been used for enrollment.

![safari Device](https://cdn.manageengine.com/mobile-device-management/images/MDM-InvalidInvite.png)

![safari Device](https://cdn.manageengine.com/mobile-device-management/images/MDM-InvalidInvite1.png)

## Cause

- **Enrollment URL Already Used:** The enrollment URL provided may have already been used to enroll a device previously. Enrollment URLs are typically valid for single-use only.
- **Deleted Enrollment Invite:** If the enrollment invite associated with the URL has been deleted from the server or marked as expired, attempts to use it for enrollment will result in an invalid invite error.

## Resolution

To resolve the "Invalid Enrollment Invite!" error, follow these steps:

1. **Request a New Enrollment Invite:**
   - Contact your MDM administrator or IT support to request a new enrollment invite for your device.
   - The administrator can generate a fresh enrollment URL or invite that is valid for enrollment.
2. **Use the New Enrollment Invite:**
   - Once you receive the new enrollment invite or URL from the administrator, use it to initiate the device enrollment process.
   - Ensure that the new invite or URL has not been used previously and is still valid.
3. **Complete Device Enrollment:**
   - Follow the enrollment steps provided with the new invite or URL to complete the device enrollment successfully.
   - This involves downloading and installing the MDM profile or app associated with the enrollment process on your device.

If the problem still persists, contact **mdm-support@manageengine.com** (MDM On-Premises) or **mdmcloud-support@manageengine.com** (MDM Cloud).