Remote Device Management Software

Remote access and actions for troubleshooting your mobile endpoints

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Supported OS

Supported Devices

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Key Features of Remote Device Management Software

Remote Control for 25+ OEM Brands

Remotely control the screens of devices from over 25 brands with our proprietary technology.

Remote Screen Sharing for iOS and iPadOS

Remotely view the screens of iPhones and iPads for quick support.

Unattended remote access

Take control of POS devices, digital signage, and other kiosks.

Remote chat and commands

Chat with end users for easy communication and use shortcut commands to perform common actions, like clearing app data.

Remote actions

Scan, restart, shut down, and pause kiosks to diagnose and repair issues.

No setup required

Use our built-in tool with no additional cost or setup to ensure quick troubleshooting sessions.

Compliance and security

Mobile Device Manager Plus is a HIPAA-compliant and AES-256-encrypted remote troubleshooting solution for ultimate safety.

Remote Device Management for Enterprise:
Onboard, Secure, and Retire

Benefits of Remote Device Management Software

Remote device management software eliminates the need for on-site IT intervention, reducing support costs and downtime. Key benefits include:

  • Faster issue resolution — troubleshoot devices without physical access or employee downtime
  • Reduced IT overhead — centralize control across iOS, Android, Windows, and macOS from one console
  • Improved security posture — enforce policies, lock devices, and wipe data remotely in minutes
  • Better employee experience — employees remain productive while IT handles troubleshooting in the background
  • Scalability without complexity — manage 25 devices free or scale to thousands without additional infrastructure

How to Choose the Right Remote Device Management Software

When evaluating remote device management solutions, consider:

  • Multi-OS support — Can it manage iOS, Android, Windows, and macOS from one console? Switching between tools creates overhead.
  • Remote troubleshooting capabilities — Does it support both remote view (read-only) and remote control (hands-on)? For iOS, is screen sharing available?
  • Enrollment flexibility — Does it support zero-touch enrollment, email/SMS invites, and self-service portals? Enrollment friction slows adoption.
  • Security and compliance — Is it HIPAA, PCI-DSS, or GDPR certified? Does it encrypt data in transit and at rest?
  • Free or low-cost tier — Can you try it on a small device group before rolling out company-wide?
  • Unattended access — Can IT troubleshoot kiosks and POS systems without user intervention?

Onboard and provision

  • Leverage automated, out-of-the-box enrollment and authentication for corporate devices.
  • Enroll personal devices using email or SMS invites, or create a self-service portal for enrollment without requiring admin intervention.
  • Separate devices into groups based on the platform and method of enrollment.
  • Seamlessly install, update, configure, and uninstall store and enterprise apps without user intervention.
  • Configure devices to run only authorized apps while restricting access to unauthorized apps.
  • Test multiple versions of enterprise apps on devices before deploying them in your production environment.
  • Securely share, view, and download business-critical content.

Secure

  • Enforce security configurations and restrictions to secure data at rest, in use, and in transit.
  • Containerize and secure corporate data on personal devices.
  • Automate and schedule OS updates to ensure devices run only on the approved OS versions.
  • Ensure only compliant devices have access to corporate Exchange accountsx and Microsoft, Zoho, and Google apps.
  • Track devices' locations in real time and achieve location-based compliance with geofencing.
  • Secure corporate data on misplaced, lost, or stolen devices using remote commands.

Maintain and retire

  • Schedule regular scans to maintain up-to-date inventory details and obtain actionable insights with over 15 predefined and custom reports.
  • Achieve unattended access on devices using the built-in remote control tool.
  • Monitor the battery level of devices and create alerts to be notified when devices fall below a specified battery level.
  • Decommission devices over the air by remotely wiping corporate apps and data.
  • Simplify the reallocation of devices by reassigning users and moving devices between groups.
  • Temporarily remove from management the corporate devices that are under repair to prevent unauthorized access.
 

Trusted by Leading Brands

What Our Customers Say

We have been using Mobile Device Manager Plus for over three years now and have effectively secured all our remote tablets. It takes the pain out of deploying apps and quite efficiently handles all our business requirements.

Peter BaileyDirector and co-founder, eXPD8

With Mobile Device Manager Plus, we can silently install specific apps on select devices or for the entire group, without any user intervention.

Abdoul Karim BarrySystems engineer, Microcred Group

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Standard edition

Professional edition

Free edition

  • Fully featured professional edition for managing up to 25 devices.
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Frequently Asked Questions About Remote Device Management Software

  • What allows a device to be managed remotely?

    Devices are managed remotely by enrolling them in an MDM platform, which deploys a lightweight management profile or agent over the air. Once enrolled, IT admins can push configurations, enforce security policies, install apps, and trigger remote actions (lock, wipe, restart) from a central console — no physical access required.

  • How do I start managing my remote devices?

    Start by enrolling devices into a remote device management platform like Mobile Device Manager Plus. Options include zero-touch methods (Apple Business Manager, Android Enterprise), email or SMS invites for BYOD, or a self-service portal. Once enrolled, all devices are visible and controllable from a single console. The free edition covers up to 25 devices with no setup needed.

  • Does remote device management software work for low-bandwidth or remote sites?

    Yes. Mobile Device Manager Plus is designed to operate across variable network conditions. Policies and configurations are applied incrementally, and critical commands (device lock, wipe, restart) are queued and executed as soon as the device reconnects — ensuring continuity for endpoints at low-bandwidth field sites./p>

  • What security standards does remote device management software support?

    Mobile Device Manager Plus is HIPAA-compliant and uses AES-256 encryption for data in transit and at rest. It supports remote wipe, device lock, geofencing, OS update enforcement, and Microsoft Conditional Access integration — giving IT teams layered control over corporate data on every remote endpoint.

  • Can I manage both corporate-owned and personal (BYOD) devices from one console?

    Yes. Mobile Device Manager Plus manages corporate-owned, BYOD, and COPE devices from a single unified console. For personal devices, it containerises corporate data separately from personal content, and supports selective remote wipe — removing only company data while leaving personal files untouched.

  • Does Mobile Device Manager Plus support remote screen sharing for field staff phones?

    Yes. For iOS and iPadOS devices, IT admins can remotely view the screen to guide field staff through troubleshooting. For Android devices from 25+ supported OEM brands, IT can take full remote control of the screen — resolving issues directly without requiring employees to return devices to the office.

  • 7. How to choose the best remote device management platform?

    The best remote device management platform should provide unified control over all endpoints, scale easily as remote work expands, and combine device management with built-in security controls. Platforms like Mobile Device Manager Plus enable IT teams to manage, secure, and monitor devices remotely from a single console without relying on multiple tools.