# Business Views

Business views in OpManager provide a graphical representation of devices according to the business service they cater to. This ensures the availability of business critical applications at all times and helps in quicker troubleshooting. The Business View tab can be accessed both from the **Maps** and **Inventory** sections of OpManager.

![Business view in OpManager: Summary page](https://www.manageengine.com/network-monitoring/help/images/business-view-map.png)

- [Creating a business view](https://www.manageengine.com/network-monitoring/help/business-view.html#create-business-view)
- [Creating links between devices](https://www.manageengine.com/network-monitoring/help/business-view.html#createLinks)
- [Modifying business views](https://www.manageengine.com/network-monitoring/help/business-view.html#modify_bv)
- [Adding shortcuts](https://www.manageengine.com/network-monitoring/help/business-view.html#shortcuts)
- [Traffic load legend](https://www.manageengine.com/network-monitoring/help/business-view.html#interface-traffic-load-legend)
- [Business View Status](https://www.manageengine.com/network-monitoring/help/business-view.html#business-view-status)
- [Business view map settings](https://www.manageengine.com/network-monitoring/help/business-view.html#business-view-map-settings)
- [Add Peripherals, Shapes and Texts](https://www.manageengine.com/network-monitoring/help/business-view.html#add-peripherals-shapes-and-texts)

## Creating a Business View

1. Go to **Maps** > **Business Views** > **New Business View**. Or go to **Inventory** > **Business Views** > **Add Business View**.
2. From the list of available devices, drag and drop the required devices into the white board individually or add devices in bulk.
3. Customize the view by changing font type, size, or color and edit the background if necessary.
4. Place the selected devices on the map (background) based on your requirement.
5. Rename and save the created business view.

![Business view in OpManager: Summary page](https://www.manageengine.com/network-monitoring/help/images/create-business-view.png)

## Creating Links between Devices

Adding links between devices in business views helps to represent the network diagram on the map. These links can be configured based on user requirements.

To add a link between two devices in a business view:

1. Select the **Add link** button next to the **Background** tab. Drag a link from the source to the destination device and click that device. A link properties dialog pops up.
2. Alternatively, drag the link button at the top right corner of the source device icon to create a link to the destination device.
3. Configure a display name for the link.
4. In the **Get Status from** field, select any interface from either the source device or the destination device. The link will inherit the status of the interface that you choose here. For instance, if the source device goes down, and if you have selected an interface from that device, the link also inherits the status of that device.

   **Note:** You can also select to get status from either OpManager or NetFlow. If OpManager is selected, status is obtained through SNMP. If NetFlow is selected, detailed data like Top Source, Destination, QoS, etc., can be obtained.

5. Select the line type and size.
6. Deselect the **Show Arrow** check box if you don't want to show the traffic arrows.
7. Click **Apply**.
8. Click **Save** on the right to save the changes.

![Business view in OpManager: To create links between devices](https://www.manageengine.com/network-monitoring/help/images/business-view-link.png)

## Modifying Business Views

From the **Maps** tab, open the Business View you want to edit and click the **Edit** icon to enter edit mode. You can perform the following operations from the editing toolbar at the top:

- Customize the **Font Family**, **Font Size & Style**, and **Font Color**.
- Change the **Background Color** or click **Select Background Image** to upload a new image or choose from the library.
- Use the **Toggle Grid** option to show or hide the grid for precise alignment.
- Create links by clicking the **Link** icon and dragging between two devices.
- Create a shortcut by clicking the **Shortcut** button. This creates a nested business view, which can be helpful when drilling down into a business view for a specific building, such as viewing different floors or department-level business views.
- Delete any element such as **device**, **link**, **shortcut**, or **shape** by clicking the element and then the **Delete** icon.

When you're done making changes, click **Save** to apply the updates.

## Adding Shortcuts

You can add shortcut icons to business views that help you easily navigate from one view to another when objects are grouped based on their geographical location.

1. Go to the business view and click the **Edit** option on the top-right corner of the view.
2. Click the **Add Shortcut** button on the left. A shortcut properties dialog pops up.
3. Configure a name for the shortcut in the **Shortcut Name** field.
4. From the **Open Submap** list box, select the map that should be opened when you click the shortcut.
5. Select the icon to be used for the shortcut from the Default Icons or choose from the Custom Icon combo box.
6. Click **Apply** for the shortcut to be added.

**Note:** You must create at least two business views to be able to add a shortcut from one view to another.

![Business view in OpManager: To add shortcuts](https://www.manageengine.com/network-monitoring/help/images/business-view-shortcut.png)

## Traffic Load Legend

Traffic load legend is a color-coded representation of the status of the link and traffic load data of the devices in a business view.

The Traffic load legend colors can be edited. To do this, go to the **Maps** tab and click on the settings icon above the business view widget. Hover your cursor on the color that you wish to change and click the edit icon that appears. Choose a color of your preference and click **Save**.

**Note:** For the Traffic load legend to be displayed, make sure the devices in the business view are not in an unmanaged state. In addition, the devices in the business view should have at least one active link connection with the availability of traffic.

## Business View Link Status

The status of **Business View links** is displayed using a priority order. The rules below define how link severity and color are chosen:

### Priority 1 — Interface Down

When an interface is associated, the link severity is determined primarily by the interface status:

- **Shutdown** — Interface is administratively disabled. Critical.
- **Down** — Either Admin or Oper status is down. Severity follows the `Interface Down Settings` configured in OpManager.
- **Unmanaged** — Interface is manually set to unmanaged in the GUI or suspended due to no data collection. The link will appear in grey.
- **Others** — Admin is *Up* but Oper is *Testing*. Severity follows the configured `Interface Down Settings`.

### Priority 2 — Threshold Violation

If the interface is **Up** but a **threshold violation alert** exists, the alarm's severity will be used as the link status.

### Priority 3 — Traffic Load

If the interface is **Up** and there are no interface alerts, link severity is based on the **traffic load**:

- Traffic thresholds and severity levels can be customized under **Map Settings**.
- The most recent polled `Rx/Tx` traffic values are shown per interface.
- For **Central** servers, the last hourly archived traffic is displayed.

![Business view in OpManager: To create links between devices](https://www.manageengine.com/network-monitoring/help/images/b-v-3.png)

**Note:** Additionally, you can choose to show link status based on Traffic Load under **New Business View** > **Settings** > **Show link status based on** > Traffic Load / Overall Health.

![Business view in OpManager: Traffic Load](https://www.manageengine.com/network-monitoring/help/images/business-view-trafficload.png)

## Business View Map Settings

Under the **Maps** tab, click on the settings icon above the business view widget to customize the colors that indicate traffic in links interconnecting various devices in a business view. Click on the color box next to the corresponding traffic percentage values and choose a color. The changes made here will be applied to all existing business views.

![Business view in OpManager: Business view settings](https://www.manageengine.com/network-monitoring/help/images/busines-view2.PNG)

## Add Peripherals, Shapes and Texts

When creating a new Business View, add peripherals, shapes, and text elements to make your visualization more interactive and visually appealing.

### Peripherals

Add visual assets to enrich the background and content of your Business View. They include:

- Images
- Icons
- Custom images / uploads
- Background images

### Shapes

Use shapes to create structure, show relationships, and highlight important areas. They include:

- L-shaped lines
- Single-headed arrows
- Rectangles
- Squares
- Circles

### Text

Text options let you label elements and improve readability across devices. Customize text styling for clarity and emphasis. They include:

- Font selection
- Font size
- Font color

![Business view in OpManager: Business view settings](https://www.manageengine.com/network-monitoring/help/images/business-view-peripherals.png)

**Frequently asked questions:**

1. [How to check the link connectivity status and traffc in GUI?](https://www.manageengine.com/network-monitoring/faq.html#business-view-small-device-icons)
2. [Why the device icons in my BV are displayed in very smaller/negligible size ?](https://www.manageengine.com/network-monitoring/faq.html#business-view-small-device-icons)
3. [How can I edit multiple links, devices or shortcuts in a Business view?](https://www.manageengine.com/network-monitoring/faq.html#business-view-element-properties)
4. [How to add links between devices/shortcuts?](https://www.manageengine.com/network-monitoring/faq.html#add-links-between-devices-shortcuts)
5. [Link arrows are not displayed for few interfaces in the Business View. Why?](https://www.manageengine.com/network-monitoring/faq.html#link-arrows-missing)