Service monitoring is the process of monitoring and managing critical IT services, round the clock, for better availability and performance. Critical services and systems are proactively monitored so that the pre-defined service level agreements are met. Monitoring both physical and virtual servers continuously helps the organization address potential performance bottlenecks and paves way to maximize their business output.
Service monitoring is critical as they help deliver quality services to customers, building reliability and sustainability. Proactively monitoring critical services helps detect potential network issues much earlier, thereby saving a lot of time and cost. Here are a few reasons why you might need a service monitor.
And a few other reasons, like better resource planning, enhanced productivity etc, which makes service monitoring a necessity for today's businesses.
Now that you know why organizations should focus on service monitoring, here are a few metrics to take note of while monitoring your services.
Other performance metrics like throughput, latency, resource utilization etc are taken into account in service monitoring. This way, the service performance is seamless at all time.
ManageEngine OpManager is a highly integrated network monitoring solution that has unified capabilities of service monitoring. Monitoring system level services for availability and response time is essential to ensure that your server management plan is complete.
OpManager monitors availability and response-time for the following services
OpManager's Service Monitoring functionality is customizable and you can add custom service monitors.
OpManagers service monitoring functionality also provides you detailed graphs and reports about availability of the services that you are monitoring. Also monitor your windows services with OpManager's windows service monitor and get notified if a service goes down.
The groups feature helps the network administrtors to group devices, interfaces into a group for better network management. You can create, edit and associate threshold for a group. Not just that, the groups make pushing bulk configurations easy for a large number of devices at a given instance.
This code free feature with pre-defined cascade of actions helps you automate mundane tasks without the hassle of repetitve manual work. Workflows helps resolve network faults and manage services in your network.
With OpManager, you can configure alerts to trigger when faults are detected, where you will have the flexibility to automate corrections or notify administrators. You can set alerts while adding new service monitors to raise alerts when the added service is down and edit the existing services as well.
More than 1,000,000 IT admins trust ManageEngine ITOM solutions to monitor their IT infrastructure securely
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