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Installation Guide


Installation Demo

Editions of Applications Manager

Meet your specific monitoring and business objectives by choosing the right edition of ManageEngine Applications Manager. Applications Manager is available in these editions:

To know the comprehensive difference in features between the Free, Professional and Enterprise Editions, refer Feature Comparision.

Free Edition

The Free Edition allows you to add upto Five monitors (excluding the Monitors added by default). The Free Edition never expires and you get most of the functionality of Professional Edition. Compare the Free and the Professional Edition.

Professional Edition

The Professional Edition allows you to add up to 250 monitors. You can avail 30 days of evaluation with no restrictions on the number of monitors. After your 30-day free trial ends, your installation will automatically convert to the free edition unless you apply a commercial license.

This is the registered version of the product. ManageEngine provides the Registered user file after you purchase the product. To get the registered user file, e-mail to sales@manageengine.com.

Enterprise Edition

The Enterprise Edition allows you to monitor more number of servers and applications in a distributed setup. You can configure independent Applications Manager installations to monitor resources and then collectively view the data of all the independent Applications Manager installations (Managed Server) from a single central installation (Admin Server). You can avail 30 days of evaluation with no restrictions on the number of monitors. After your 30-day free trial ends, your installation will automatically convert to the free edition unless you apply a commercial license.

This is the registered version of the product. ManageEngine provides the Registered user file after you purchase the product. To get the registered user file, e-mail to sales@manageengine.com.

Note: You can upgrade the Professional Edition / Enterprise Edition (Trial) and Free Edition to Professional / Enterprise Edition. This is applicable, if you have purchased ManageEngine Applications Manager and hold the registered license key. To upgrade your license, refer Licensing Applications Manager

Installing Applications Manager Free/Professional Edition

To learn how to install Applications Manager Free/Professional Edition, refer here.

Installing Applications Manager Enterprise Edition

To learn how to install Applications Manager Enterprise Edition, refer here.

Uninstalling Applications Manager

To learn how to uninstall Applications Manager, refer here.

Troubleshooting an Installation process

In case of problems during installation in a Linux system, follow the steps given below to produce the logs files:

  1. Create a text with the same name as that of the installer and with extension as ".sp". i.e, For <fileName>.bin, create a text file named <fileName>.sp. For example, if the file name is ManageEngine_ApplicationsManager.bin, create a text file named ManageEngine_ApplicationsManager.sp
  2. Open the ".sp" text file in an editor, add is.debug=1 as the content.
  3. Save the ".sp" text file in the same directory where the binary file resides.
  4. Change to the directory where the binary file is present by executing cd command
  5. Invoke the installer as ./<fileName>.bin -is:javaconsole -is:log log.txt
  6. The above command will create the log file named log.txt. Mail the log file to appmanager-support@manageengine.com.
Note:
If the execution of the installation command throws an error such as "there may not be enough temporary space available in the temp folder", then execute the file with the argument as
For Windows: <fileName>.exe -is:tempdir $DIRNAME
For Linux: ./<fileName>.bin -is:tempdir $DIRNAME
where $DIRNAME is the absolute path of any existing directory.

 

Troubleshoot: For more Installation Troubleshooting, refer Troubleshooting page on our website.

Frequently Asked Questions (FAQs)

Question: How can perform a "Silent Installation" of Applications Manager?

Solution: To perform silent installation of Applications Manager, refer to the following links:

 

Question: I downloaded the .bin file to install Applications Manager in my Linux machine. When I tried to execute the file I got a dialog box displaying "Could not display the file. File is of an unknown format".

Solution: You must change the permission for the downloaded file. To do so, execute the following command to provide the permission for executing the downloaded file:

chmod +x <nameofbinary>.bin

Example: chmod +x ManageEngine_ApplicationsManager_64bit.bin

After executing the above command, you will be able to install Applications Manager in Linux machine.

Troubleshooting

For troubleshooting tips on installation and setup, go to our support portal.