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Integreon Managed Solutions is a global provider of legal, business, document, and research support services. With a distributed workforce and a commitment to operational excellence, Integreon continuously seeks innovative solutions to streamline IT operations and enhance endpoint security.
Early Impact
Integreon implemented ManageEngine Endpoint Central in 2021 in response to the demands of a hybrid work environment. The adoption of this platform was primarily driven by the need to overcome critical encounters related to third party patch management, vulnerabilities and software deployment, and system health compliance across global endpoints.
Endpoint Central offers an intuitive interface with comprehensive features like patch management, remote tools, software and inventory management, vulnerability assessments and IT asset tracking. It automates Windows patching and software deployment across remote users, eliminating manual efforts and ensuring compliance. Key features such as Patch Management, Software Deployment and Vulnerability Management improve system health and compliance efficiently.
"Our experience with ManageEngine Endpoint Central has been outstanding, significantly boosting our security. The intuitive interface stands out, and we value the continuous enhancements introduced by ManageEngine. "
- John Wei, CTO, Integreon
The solution
The learning curve was moderate but manageable, supported by hands-on workshops and product evaluations. Over time, usability improved significantly through regular updates that enhanced both functionality and user experience. Endpoint Central consolidated multiple IT functions into a single cloud platform, reducing complexity and improving operational efficiency. Its evolution has kept pace with Integreon’s expanding IT landscape, adapting to both operational demands and strategic priorities.
The Automated Patch Deployment module revolutionized patching strategy with policy-based rollouts and zero-day responsiveness. Combined with Advanced Remote Control, and Vulnerability Management, these features ensured consistent health compliance across Servers and Endpoints.
During urgent patch deployments for critical Windows and third party vulnerabilities, Endpoint Central enabled rapid remediation, maintaining system health and avoiding potential security risks.
"ManageEngine’s Endpoint Central has significantly strengthened Integreon’s cyber defenses ... Its architecture ensures safe communication with remote endpoints ... while enabling informed decision-making and rapid response to vulnerabilities across all devices, regardless of location."
- Adam Schneider, CISO, Integreon
Modules used
Patch management
Remote Control
Vulnerability management
"The platform’s intuitive interface and comprehensive feature set—including patch management ... and IT asset tracking delivered immediate value. Automation of Windows patching and software deployment across remote users was a game-changer, eliminating manual intervention and ensuring compliance."
- Sanjeev Jain, CIO, Integreon
Results
Integreon recognizes Endpoint Central to be a secure, scalable, and transformative platform that empowers organizations to achieve operational excellence and future-proof their IT infrastructures.
Why Endpoint Central was chosen over competitors
In the past, the IT team relied on WSUS, which offered only limited remote control functions and had inconsistent compliance. Switching to Endpoint Central has greatly improved efficiency and allowed the team to monitor endpoints much more effectively.
