Changing Endpoint Central Server's Name/IP/Port Details in Agent


Agents not communicating with the server after migration.


The new server details like FQDN, IP, Port numbers are not available with the agent.


Changing the following details in the Endpoint Central Agents:

  • The Name or the IP Address of the Endpoint Central Server
  • The HTTP and HTTPS ports that are used by the Endpoint Central Agents to communicate with the Server
  • The mode of the communication as HTTP or HTTPS

To change the values, either a GPO or a cscript can be used. This page explains about using cscript/commands to achieve the same.

Learn about using GPO to inform agents about new server details.


  1. For Windows - Download the configureDCAgentServerCommunication.txt and rename it to configureDCAgentServerCommunication.vbs.
    For Mac - Download the configureDCAgentServerCommunication_mac.txt and rename it to
    For Linux - Download the configureDCAgentServerCommunication_linux.txt and rename it to
  2. Copy the script to the client computers where the agent is installed.
  3. Open a command prompt/terminal.
  4. To execute the script for Mac & Linux agents, add executable permission by running the command 'chmod +x'
  5. Execute the command given below:

    For Windows - cscript configureDCAgentServerCommunication.vbs <DCServerName> <DCServer IP Address> <DCServer HTTP Port> <DCServer HTTPS Port> <DCServerAgent Comm Protocol>

    Example: cscript configureDCAgentServerCommunication.vbs 8020 8383 https

    For Mac - sudo ./ <DCServerName> <DCServer IP Address> <DCServer HTTP Port> <DCServer HTTPS Port> <DCServerAgent Comm Protocol>

    Example: sudo ./ 8020 8383 https

    For Linux - sudo ./ <server_name> <server_ip> <http_port> <'http'/'https'> 

    Example - sudo ./ 8020 https

Applies to: Server Migration, Agent-Server Communication

Keywords: Update Server Details, Agent-Server Communication

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