# Google Authentication Failure

## Problem

You have enabled two-factor authentication using Google Authentication but it fails.

## Cause

You may face this problem if,

1. Time correction for codes is out of sync.
2. Incorrect date and time in the mobile device.

## Resolution

**Method 1 - Syncing time correction for codes:**

1. Open Google Authenticator app on your mobile.
2. At the top-right corner, click on the action (three-dot) icon.
3. Click on Settings from the drop-down.

![Google Authenticator Settings](https://www.manageengine.com/products/desktop-central/images/google-authenticator-settings.png)

4. Choose Time Correction for Codes.

![Google Authenticator time correction for codes](https://www.manageengine.com/products/desktop-central/images/google-authenticator-time-correction-for-codes.png)

5. Select Sync Now.

![Google Authenticator sync now](https://www.manageengine.com/products/desktop-central/images/google-authenticator-sync-now.png)

6. Check whether the Two Factor Authentication is working or not.

**Method 2 - Enabling automatic date, time and time zone:**

1. Open Settings on your mobile.
2. Choose **System** and select **Date & Time.**
3. Ensure that the toggles of **Automatic date & time** and **Automatic time zone** are enabled.
4. Restart your device.

**Note:** For iOS users, go to **Settings-> General-> Date & Time** and set it to **Automatic.** Even if the **Date & Time** is set to **Automatic**, double toggle it. Then, go to **Settings->Privacy->Location Services** and set it to **Always use for Google Authenticator app**.

**Applies to:** Google Authenticator app, Two factor authentication

**Keywords:** Google Authenticator app, Automatic date & time, Automcatic time zone, time correction for codes.