Epic plays a pivotal role in healthcare mergers and acquisitions. When two healthcare organizations merge together, shared medical records enable integrated care and continuity of information, allowing these healthcare organizations to share the benefits of EHR systems. After a merger, the parent organization needs to be able to obtain, provision, track, troubleshoot, and remotely wipe IT assets for the acquired entities.
But Endpoint Central's integrated ITAM and endpoint management, along with its simplified DIY reports, make it easy.
Purchase, image, and provision new assets to the acquired practices to instantly bring them under the parent firm's IT policies.
Mere OS imaging is old school. The directors of IT and application services together can define a group of apps to be distributed to different types of employees. Create a golden OS image with the organization's IT policies and layer persona-specific apps on top of it.
Leasing computers is a common practice in healthcare. To perform this form of device procurement, you can periodically image and migrate user profiles to newly leased devices during quarterly PC refreshes.
Subsidiaries leave organizations due to bankruptcy and contract expiration. Brick the devices and remotely wipe the PHI when you end ties with your affiliates.
A physician from the affiliate organization has multiple files open with a troubleshooting session scheduled.
The parent organization's IT team should ensure all files stay organized and accessible post session.
IT remotely views the PC, guiding the physician via chat to save and minimize the files.
Once ready, the physician grants consent, and IT takes remote control to troubleshoot.
After the session, the physician seamlessly resumes work with all files intact and in place.
Do you offer IT support across all your physician networks and practices? Leverage Endpoint Central's native HIPAA-compliant remote control and integrations with popular ITSM platforms to increase your help desk's responsiveness. For troubleshooting affiliate physicians' PCs, IT can utilize Endpoint Central's remote view feature to assist the physician in saving and organizing their files. Once everything is prepared, IT can seamlessly switch to remote control for troubleshooting, ensuring that the physician's files remain unchanged after the session.
If it's too early in your purchase process to speak with our product specialist, we recommend that you visit our resources. You can find thought leadership content on how to get the buy-in from top management, similar case studies, and demo videos on use cases that are relevant to you.
