Asset Synchronization between ServiceNow and Endpoint Central

When integrating ServiceNow with Endpoint Central, asset synchronization is a key function. The synchronization process ensures that asset data is seamlessly transferred and updated between both systems. Endpoint Central supports asset synchronization through two different methods:

  • SOAP Integration
  • Service Graph Connector Integration

While both methods provide asset synchronization, Service Graph Connector offers more advanced capabilities, supporting a broader range of asset attributes.

SOAP Integration Asset Fields

Table NameField Names
cmdb_ci_computerasset_tag, assigned_to, chassis_type, cpu_core_count, cpu_count, cpu_manufacturer, cpu_name, cpu_speed, cpu_type, discovery_source, disk_space, dns_domain, first_discovered, ip_address, last_discovered, location, mac_address, manufacturer, model_id, name, os, os_domain, os_service_pack, os_version, ram, serial_number, source_native_key, start_date, sys_class_name, warranty_expiration
cmdb_ci_network_adapterdiscovery_source, dns_domain, first_discovered, ip_address, last_discovered, mac_address, mac_manufacturer, name, netmask
core_companymanufacturer
cmdb_ci_spkgdiscovery_source, first_discovered, name, version
cmdb_software_instanceinstall_date, installed_on, name, uninstall_string

Service Graph Connector Integration Asset Fields

Table NameField Names
cmdb_ci_computerasset_tag, assigned_to, chassis_type, cpu_core_count, cpu_count, cpu_manufacturer, cpu_name, cpu_speed, cpu_type, discovery_source, disk_space, dns_domain, first_discovered, ip_address, last_discovered, location, mac_address, manufacturer, model_id, name, os, os_domain, os_service_pack, os_version, ram, serial_number, source_native_key, start_date, sys_class_name, warranty_expiration
cmdb_ci_network_adapterdiscovery_source, dns_domain, first_discovered, ip_address, last_discovered, mac_address, mac_manufacturer, name, netmask
cmdb_ci_serial_numbermanufacturer
cmdb_ci_spkgdiscovery_source, first_discovered, name, version
cmdb_software_instanceinstall_date, installed_on, name, uninstall_string
cmdb_ci_diskdevice_id, discovery_source, disk_space, first_discovered
cmdb_ci_file_systemfile_system, free_space_bytes, mount_point, serial_number, size_bytes
cmdb_ci_ip_addressfirst_discovered, ip_address, last_discovered, netmask
cmdb_ci_memory_modulebank_label, capacity, device_locator, first_discovered, name, speed, type
cmdb_sam_sw_installdisplay_name, installed_on, last_scanned, publisher, uninstall_string, version
samp_sw_usageconfiguration_item, last_used_time, norm_product, norm_publisher, primary_key, reclamation_type, user

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