Home » Asset data sync for Endpoint Central - ServiceNow integration
 

Asset Synchronization between ServiceNow and Endpoint Central

When integrating ServiceNow with Endpoint Central, asset synchronization is a key function. The synchronization process ensures that asset data is seamlessly transferred and updated between both systems. Endpoint Central supports asset synchronization through two different methods:

  • SOAP Integration
  • Service Graph Connector Integration

While both methods provide asset synchronization, Service Graph Connector offers more advanced capabilities, supporting a broader range of asset attributes.

SOAP Integration Asset Fields

Table Name Field Names
cmdb_ci_computer asset_tag, assigned_to, chassis_type, cpu_core_count, cpu_count, cpu_manufacturer, cpu_name, cpu_speed, cpu_type, discovery_source, disk_space, dns_domain, first_discovered, ip_address, last_discovered, location, mac_address, manufacturer, model_id, name, os, os_domain, os_service_pack, os_version, ram, serial_number, source_native_key, start_date, sys_class_name, warranty_expiration
cmdb_ci_network_adapter discovery_source, dns_domain, first_discovered, ip_address, last_discovered, mac_address, mac_manufacturer, name, netmask
cmdb_ci_serial_number manufacturer
cmdb_ci_spkg discovery_source, first_discovered, name, version
cmdb_software_instance install_date, installed_on, name, uninstall_string

Service Graph Connector Integration Asset Fields

Table Name Field Names
cmdb_ci_computer asset_tag, assigned_to, chassis_type, cpu_core_count, cpu_count, cpu_manufacturer, cpu_name, cpu_speed, cpu_type, discovery_source, disk_space, dns_domain, first_discovered, ip_address, last_discovered, location, mac_address, manufacturer, model_id, name, os, os_domain, os_service_pack, os_version, ram, serial_number, source_native_key, start_date, sys_class_name, warranty_expiration
cmdb_ci_network_adapter discovery_source, dns_domain, first_discovered, ip_address, last_discovered, mac_address, mac_manufacturer, name, netmask
cmdb_ci_serial_number manufacturer
cmdb_ci_spkg discovery_source, first_discovered, name, version
cmdb_software_instance install_date, installed_on, name, uninstall_string
cmdb_ci_disk device_id, discovery_source, disk_space, first_discovered
cmdb_ci_file_system file_system, free_space_bytes, mount_point, serial_number, size_bytes
cmdb_ci_ip_address first_discovered, ip_address, last_discovered, netmask
cmdb_ci_memory_module bank_label, capacity, device_locator, first_discovered, name, speed, type
cmdb_sam_sw_install display_name, installed_on, last_scanned, publisher, uninstall_string, version
samp_sw_usage configuration_item, last_used_time, norm_product, norm_publisher, primary_key, reclamation_type, user