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Product Build Number and Upgrade Notifications

Understanding how Endpoint Central versions are structured, how to find the current build number, and where to see server upgrade notifications.

Build Number Format

Every release of Endpoint Central is uniquely identified by a four-segment build number. Understanding each segment is essential before planning a server upgrade.

Example
11.4.2528.21 = Major version 11, Feature version 4, Service Pack 2528, Minor version 21.
Note
How to identify if the new ppm is a minor patch or major upgrade?
  • Segment 3 (Service Pack) is always a 4-digit number (e.g., 2528).
  • Segment 4 (Minor version) is always a 2-digit number (e.g., 21).
  • Rule of thumb: If only the last two digits changed between the current build and the target build, it's a patch (minor version). If the four-digit segment changed, it's a service pack — plan a maintenance window.
Example
Example:11.4.2528.1911.4.2528.21 (only patch changed)
Example:11.4.2516.3911.4.2528.21 (service pack changed → manual PPM required)
SegmentExampleDigit CountChanges Require
Major Version (11 → 12)112 digitsFull migration / re-installation
Feature Version (11.3 → 11.4)41 digitManual PPM upgrade (may require an intermediate step)
Service Pack (2500 → 2528)25284 digitsManual PPM upgrade (single step if within same feature tier)
Minor Version (.19 → .21)212 digitsManual PPM upgrade

Build Number Ordering

Build numbers are ordered numerically within the same service pack. When comparing across service packs, the service pack number always takes precedence.

Note
Example: Build 11.5.2604.91 and build 11.5.2600.19 are both in the 11.5 line.
  • 2604 is a newer service pack than 2600 — so 11.5.2604.91 is the newer build overall, regardless of the higher patch number .91 vs .19.
  • Within the same service pack (e.g., both 11.5.2600.x), a higher patch suffix means a newer build.
This is why a build may appear "up to date" even if its patch suffix looks smaller than another environment's — it's on a newer service pack.
Warning
Never compare build numbers across different feature tiers (e.g., 11.4.x vs 11.5.x) by number alone. Always use ManageEngine's Endpoint Central official website to confirm which build is the current stable recommendation.

Note: ManageEngine Desktop Central was renamed to Endpoint Central starting with version 11.2. There may be still references to "DesktopCentral" or "UEMS" in older PPM file names, installation folder paths, Windows service names, and log files — this is expected and does not indicate an error.

Check Current Build Number

Using the below options in the product console to view the current build number and related version details.

  1. Login the product → Profile Icon → Build Version
    Sign in to the Endpoint Central console, click the Profile Icon in the top-right corner, and open Build Version to view the versions included in the current build.
    Check your current build number under profile icon
  2. Go to Support tab → General Information → Product Information
    Open the Support tab, go to General Information, and select Product Information to verify the current build version and component details.
    Check your current build number under profile icon

Upgrade Notifications

Upgrade notifications helps to know when a new service pack or update is available for Endpoint Central server.

  1. Login → Profile Icon → Build Version → Notification on new build upgrade
    Sign in to the Endpoint Central console, click the Profile Icon in the top-right corner, and open Build Version to view the new upgrade available for the product.
  2. Login page — banner message
    A banner message will be displayed on the login page if a new server upgrade is applicable.
  3. In the product console → "Check for updates" icon
    Click the "Check for updates" icon in the top right corner of the console to see if a new build is available.

Upgrade Notification Settings

Use notification settings to control how administrators are informed about available updates.

Click on Profile Icon → Build Version → "Settings" icon (top right corner) to enable or disable the following notification settings.

  1. Display in-product notifications about updates to only administrators
    Enable this option to display in-product server upgrade notifications to administrators only. Other logged-in users will not see the upgrade notification banners.
  2. Notify me about the product updates on the login page
    Enable this option to display server upgrade notifications on the login page. This ensures administrators are aware of available updates even before signing into the console.

Upgrade History

Use the server upgrade history section to review previously applied updates and confirm whether an update was completed successfully.

  1. Navigate to Support → General Information → Upgrade Details
    A list of previously applied server upgrade version history will be displayed, showing each build number applied along with its timestamp and status.
Note
Use server upgrade history to:
  • Confirm when a specific build was applied to an environment
  • Verify that the server upgrade completed without errors
  • Answer "when was this server last upgraded?" for audit or support purposes