Product Settings

Product Settings allow you to change the connection, logging, language, theme, and GDPR settings.

I. Connection

Using this option, you can change the default port through which the product will be connected to your organization. By default, the Exchange Reporter Plus server runs using port number 8181. You can change this default port number by following the steps below:

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Under Connection Settings, enter a desired port number beside Exchange Reporter Plus port.
  4. Click Save.

To enable SSL connectivity:

  1. Select Enable SSL Port [https] to enable Secure Sockets Layer.
  2. Enter the port number and click Save.
  3. Note: Exchange Reporter Plus is configured with a default certificate, which is not valid for an SSL connection. You have to add either another third-party certificate or self-signed certificate for this purpose.

Changes in the port settings will reflect only when you restart the Exchange Reporter Plus server.

General Settings

General Settings can be used for setting the logging levels, enabling usage statistics gathering, enforcing GDPR compliance, automatic license management, and editing the language and logo settings.

A) Logging Level

To set or change logging level for debugging information:

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Choose the level of logging you want from the drop-down corresponding to the Logging Level option.

Normal Mode: Setting the logging level to Normal will store a minimal level of debugging information in the product log files.

Debug Mode: Setting the logging level to Debug will store a detailed level of debugging information in the product log files.

B) Usage Statistics Gathering

This setting shows the level of Exchange Reporter Plus usage in your organization to help keep you informed about your major dependencies and patterns of usage with respect to the product. To enable or disable:

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Choose Enable or Disable corresponding to Usage Statistics Gathering.

C) Enforce GDPR Compliance

The General Data Protection Regulation (GDPR) is for companies that are either located in the European Union (EU) or that process EU customers' personal data in any way. By enforcing GDPR compliance in your organization, you can protect customers' personal data and ensure integrity. To enforce GDPR compliance:

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Choose Enable from the Enforce GDPR Compliance drop-down.
  4. Note: By enabling this feature in Exchange Reporter Plus, the product will be set to make necessary changes like not displaying complete log paths in the UI in order to comply with all GDPR guidelines.

D) Auto License Management

Enabling this feature helps manage the product licenses that you have purchased automatically. Since Exchange Reporter Plus licensing is based on the number of mailboxes configured in the product for reporting, auditing, and monitoring, you can switch the license to specific mailboxes at any point in time.

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Choose Enable from the Auto License Management drop-down to enable this feature.

E) Language

Exchange Reporter Plus is available in English, Arabic, and Chinese languages. Apart from this, you can also set your product to present itself as per the Browser default language. To use this setting:

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Select a suitable option from the Language drop-down.

F) Change Logo

You can also change the logo that appears in the top-left corner of the product. All you need to do is upload an image with dimensions of 197x30 pixels and 2MB in size.

  1. Click the Settings tab.
  2. Navigate to Admin → General Settings → Product Settings.
  3. Browse and upload the image, and Save the changes.

Internal Mail Domains

You can add, edit, and delete various internal email domains by following the steps below:

  1. Click the Settings tab.
  2. Navigate to Admin > General Settings → Product Settings → Internal Mail Domains.
  3. Click the Add Mail Domains option in the top-right. Enter one or more domain names (separated by commas) and click Save.
  4. Click the icon-edit icon to make edits to the domains. You can also delete already configured email domains by clicking the icon-delete icon corresponding to them.

II. Security Hardening

This option allows you to configure and manage all product security settings in one place. A dashboard on the right side displays the percentage of security hardening and it gets updated dynamically based on the security settings configured.

Security hardening alerts will be shown in the License tab located on the top-right corner, and will also be emailed to the users along with product downtime and start-up mailers. It will also be displayed in the notification center (the notification icon on the top-right corner) until the Product Security Hardening dashboard reaches 100%. For licensed customers, the alert will also be displayed after every successful login until all mandatory security configurations are completed.

Security Hardening

To manage security settings individually, click the Configure → Change or Enable option corresponding to the required security setting and make the changes. Once configured, status corresponding to a setting will change to Configured as shown in the above image.

The security configurations available in Exchange Reporter Plus are:

  1. Enforce HTTPS - This setting helps establish a secure connection between the web browsers used to access Exchange Reporter Plus and the Exchange Reporter Plus Server. Follow the steps given here to configure this setting.
  2. Change Default Admin's Password - Use this setting to change the default admin's password after first login. Follow the steps given here to configure this setting.
  3. Enforce Two-factor Authentication - Use this setting to add an extra layer of security while logging in to Exchange Reporter Plus. Choose from the set of authentication options available like email verification, SMS verification, Google Authentication, Duo Security, and more. Follow the steps given here to configure this setting.
  4. Enforce LDAP SSL - This setting enforces an SSL connection between the Exchange Reporter Plus server and Active Directory domains configured in the product. Follow the steps given here to configure this setting.
  5. Enforce GDPR compliance - Make sure Exchange Reporter Plus is aligned to all granular aspects with respect to GDPR compliance and manage your internal audits easily. Follow the steps given here to configure this setting.
Note: The Enforce HTTPs, Change Default Admin's Password, Enforce Two-factor Authentication settings must be configured in Exchange Reporter Plus. Till these settings are configured, you will continue to receive alerts and notifications.

III. URL Settings

This option allows you to enter the EWS URL that defines the EWS connection endpoint of your Exchange Server organization. If this field is left empty, then the default EWS URL will be used.

URL Settings

To set the EWS URL:

  1. Click the Settings tab.
  2. Navigate to Admin > General Settings > Product Settings > URL Settings.
  3. Under URL Settings, enter the EWS URL of your Exchange Server.
  4. Click Save.

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