Schaltbau GmbH is a semiconductor and electro-mechanical component manufacturing company headquartered in Munich, Germany. It manufactures electro-mechanical components and snap-action switches for the railway, material handling, and energy sectors. Founded in 1929, the Schaltbau GmbH Group has a global presence with 11 representative offices and more than 60 sales partners.
"We looked for a solution to notify users about password expiration via email," said Dirk Sippel, an IT administrator at Schaltbau GmbH.
Schaltbau GmbH's employees had trouble tracking the expiration dates of their AD passwords. They did not change their passwords until after they expired, as there was no proper means to alert them about the impending password expiration date. This affected their productivity, because they didn't know when their passwords expired and had to spend a significant part of their workdays resetting their passwords, bound by the help desk's availability.
Schaltbau GmbH
Manufacturing
Germany
- said Dirk Sippel, IT administrator, Schaltbau GmbH.
Sippel said, "I found ADSelfservicePlus and it meets my requirement perfectly. I didn't have to continue looking for another solution."
When Schaltbau GmbH began searching for a solution to overcome its business challenge, it found ADSelfService Plus, a comprehensive Active Directory self-service password management solution, which met their password expiration needs.
"[ManageEngine's] help files are very helpful in deploying the solution," said Sippel about ADSelfService Plus' deployment process.
Using the password expiration notifier in ADSelfService Plus, Schaltbau GmbH's IT admins were able to notify their employees about impending password expiration via email, SMS, or push notifications. The admins had the flexibility to schedule notifications to alert specific users daily, weekly, or on specific days before password expiration.
ADSelfService Plus allows customization of email and SMS expiration messages, so admins can include specific instructions and images to make them more personal and easy to follow. ADSelfService Plus also provides customizable email notification templates with HTML editing and attachment options. Users not only received notifications about their passwords' expiration dates, but were also notified about the expiration status of their accounts.
ADSelfService Plus is an identity security solution with adaptive MFA, SSO, and password management capabilities. It offers self-service password reset and account unlock; SSO for applications supporting SAML, OAuth, and OpenID Connect protocols; and MFA for machine, VPN, and application logons amongst other features. ADSelfService Plus also offers both Android and iOS mobile apps to facilitate password management for end users from anywhere, at anytime. ADSelfService Plus reduces IT costs and takes your organization a step closer towards establishing a Zero Trust environment.
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