May 27, 2024
Enhancements
Request Last Updated By
Requests now support Last Updated By field and can be viewed when added to request template. It is also supported in Reports, Zoho Analytics, Automations, Field and Form Rules, and Notifications
- In Business Rules, SLA and LifeCycles, Request Last Updated By user will be maintained as the previous user who performed the actions.
- In Triggers, current user will be maintained.
- Last Updated By user will be updated as SYSTEM if operation is performed by system automations.
Polish Support for Zia
Zia AI now supports field predictions in Polish.
ALC Barcode Form Enhancements
Scan multiple barcodes and populate multiple fields in one go while adding assets.
- Once a barcode is scanned and populated in a field, the focus automatically shifts to the next field.
- Search products using a scanner, and get the results based on Product Name or Part Number.
- Add or Delete icons (+ / -) provided to add or remove rows.
Other Enhancements in Assets
- The following fields have been added to asset export: created by, created time, last updated by, and last updated time.
- New network adapter types namely APN , LTE, and 5G have been added under Network Adapter Details > Type.
Sync Rule Enhancements
- Execute sync rules on all CIs from Setup > Customization > CMDB > Sync Rules.
- The following actions can be performed on assets via sync rules:
- Create asset from CIs
- Delete asset when CI is deleted
- Users can also be synced into CMDB as CIs via sync rules.
- Assets and CIs can be synced bidirectionally via sync rules.
List View Filters for CMDB and Other Enhancements
Custom Menu for CMDB
Custom menu is now available for the CMDB module. You can configure actions for a custom menu by using a custom function or by invoking a URL, and execute it on CMDB CIs. To create a custom menu for CMDB, go to Setup > Developer Space > Custom Menu > CMDB.
Custom menu options are available as a drop-down in the CI details page. The availability of custom menu actions in the CI details page is based on the conditions configured in the custom menu.
CMDB Enhancements
- Customize the CMDB list view based on criteria by applying custom filters
. Configured custom views will be listed in the filter drop-down.
- Mark the frequently used filters as Favorites.
- Filter and sort CI history based on operations, fields, and dates.
General Enhancements
- View contracts associated with a CI from the Associations tab in the CI details page.
- The number of CI types in CMDB is increased to 200.
- CMDB lookup fields now support CMDB.
- Mandate additional fields for CI types.
- Filter and sort the history of custom modules based on operations, fields, and dates.
