During this period of global crisis and disruption, organizations depend on their IT departments and suppliers to deploy digital collaboration and management platforms at increasing speed while at the same time requiring stable operations, increased availability, and security.
To rise to this challenge, IT service organizations need to improve and mature their management practices and automation by moving beyond simply detecting and responding to IT issues and move towards resilience, strength, and organizational learning. Learn how to do all this in the newly published ITIL 4 book, High Velocity IT.
In this webinar, you'll learn about:
Valuable
investments
Fast
development
Co-created
value
Resilient
operations
Assured
conformance