 @import url("https://www.manageengine.com/css/fonts.css");
 html {
   line-height: 1;
   -ms-text-size-adjust: 100%;
   -webkit-text-size-adjust: 100%
 }
 .clearfix:after {
   content: "";
   clear: both;
   display: table;
 }
 article, aside, details, figcaption, figure, footer, header, hgroup, menu, nav, section {
   display: block
 }
 a, abbr, acronym, address, applet, article, aside, audio, b, big, blockquote, body, canvas, caption, center, cite, code, dd, del, details, dfn, div, dl, dt, em, embed, fieldset, figcaption, figure, footer, form, h1, h2, h3, h4, h5, h6, header, hgroup, html, i, iframe, img, ins, kbd, label, legend, li, mark, menu, nav, object, ol, output, p, pre, q, ruby, s, samp, section, small, splan, strike, strong, sub, summary, sup, table, tbody, td, tfoot, th, thead, time, tr, tt, u, ul, var, video {
   margin: 0;
   padding: 0;
   border: 0;
   font: inherit;
   vertical-align: baseline
 }
 #smartbanner, body {
   -webkit-font-smoothing: antialiased
 }
 body * {
   margin: 0;
   text-rendering: optimizeLegibility;
   -moz-osx-font-smoothing: grayscale;
   font-family: 'Zoho_Puvi_Regular';
 }
 ol, ul {
   list-style: none
 }
 blockquote, q {
   quotes: none
 }
 blockquote:after, blockquote:before, q:after, q:before {
   content: '';
   content: none
 }
 table {
   border-collapse: collapse;
   border-spacing: 0;
 }
 embed, img, object, video {
   max-width: 100%;
   height: auto
 }
 video {
   width: 100%
 }
 input:focus, keygen:focus, select:focus, textarea:focus {
   -webkit-box-shadow: none;
   box-shadow: none;
   outline: 0
 }
 input {
   border: none;
   border-radius: 0
 }
 * {
   -webkit-tap-highlight-color: transparent;
   font-variant-numeric: lining-nums;
 }
 *, ::after, ::before {
   box-sizing: inherit;
 }
 /* Reset CSS */
 /*global Style*/
 h1 {
   font-size: 50px;
   font-family: 'Zoho_Puvi_Bold';
   line-height: 1.2;
   margin-bottom: 20px;
 }
 h2 {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin-bottom: 30px;
 }
 h3 {
   font: 26px/1.25 Zoho_Puvi_SemiBold;
   margin-bottom: 15px;
 }
 h4 {
   font: 22px/1.4 Zoho_Puvi_SemiBold;
   color: #00a9f4;
   margin-bottom: 10px;
 }
 h5 {
   font: 20px/1.4 'Zoho_Puvi_SemiBold';
   margin-bottom: 5px;
 }
 img {
   max-width: 100%;
 }
 p {
   font-size: 18px;
   line-height: 1.6;
   margin: 0 0 30px;
 }
 .container {
   max-width: 1000px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 .container-header {
   max-width: 1200px;
   margin: 0 auto;
   padding: 0px 30px;
 }
 #backToTop {
   position: fixed;
   right: 20px;
   bottom: 80px;
   color: #000;
   background: rgba(0, 0, 0, 0.7) url(https://www.manageengine.com/images/up-arrow.png) no-repeat 16px 17px;
   font-size: 12px;
   display: none;
   cursor: pointer;
   transition: all 0.1s ease 0s;
   width: 50px;
   height: 50px;
   border-radius: 50%;
   text-indent: -1000px;
   overflow: hidden;
 }
 /*header style*/
 .header-bg {
   padding: 20px 0px;
 }
 .secondary-header {
   display: none;
 }
 .secondary-header p {
   margin: 0;
   text-transform: uppercase;
   font-weight: bold;
   letter-spacing: 0.5px;
   color: #000;
   font-size: 18px;
   width: 100%;
 }
 .secondary-header ul {
   display: flex;
   align-items: center;
   justify-content: space-between;
   padding: 30px 0px;
 }
 .fixed-header {
   display: block;
   position: fixed;
   top: 0px;
   right: 0;
   left: 0;
   background: #fff;
   box-shadow: 0px 0px 10px #ddd;
   z-index: 99;
   animation: fadein 0.5s ease-in-out;
 }
 @keyframes fadein {
   0% {
     transform: translateY(-30px);
   }
   100% {
     transform: translateY(0px);
   }
 }
 img.me-logo {
   width: 162px;
   height: 42px;
 }
 img.sdp-logo {
   width: 222px;
   height: 24px;
 }
 /*header style*/
 /* Mobile Menu Style Starts*/
 .mobile-menu {
   display: none;
 }
 .dropdown-bar {
   display: flex;
   justify-content: space-between;
   align-items: center;
   background: #fff;
   z-index: 999999;
   cursor: pointer;
   max-width: 100%;
   padding: 10px 20px;
   box-shadow: 0px 0px 10px #dedede;
 }
 .drop-list-items {
   display: none;
 }
 .menu-title {
   font-size: 14px;
   margin: 0px;
   color: rgba(0, 0, 0, .4);
 }
 #current-text {
   color: #058ef7;
   margin: 0px;
   font-size: 18px;
   text-transform: capitalize;
 }
 #current-text p {
   margin: 0px;
 }
 .dropdown-up-arrow {
   transform: rotate(180deg);
 }
 ul.category.drop-list-items {
   padding: 15px 20px;
   line-height: 30px;
   background: #fff;
   box-shadow: 0 2px 10px -2px rgba(0, 0, 0, .2);
 }
 ul.category.drop-list-items li {
   cursor: pointer;
   margin-bottom: 20px;
 }
 span.mobile-cta {
   background: #f0483e;
   color: #fff;
   padding: 10px 20px;
   font-weight: bold;
   text-align: center;
 }
 a.mobile-cta {
   background: #f0483e;
   color: #fff;
   padding: 10px 20px;
   font-weight: bold;
   text-decoration: none;
 }
 /* Mobile Menu Style Ends */
 /*breadcrumb*/
 .fntwt400 {
   color: #138cd6;
 }
 .bread-crumb p {
   margin-bottom: 0px;
   font-size: 15px;
   padding: 20px 0px;
 }
 .bread-crumb a {
   color: #000;
   text-decoration: none;
 }
 .bread-crumb a:hover {
   color: #138cd6;
 }
 .smlarlft {
   background: unset;
   width: 6px;
   height: 9px;
   margin: 0 5px 5px 5px;
   position: relative;
   top: 0;
   display: inline-block;
 }
 .last-updated {
   text-align: right;
   font-size: 20px;
   color: #00a9f4;
   font-weight: bold;
 }
 /*breadcrumb*/
 /*toc*/
 ol.toc {
   list-style: decimal;
   font-size: 20px;
   margin-left: 20px;
 }
 ol.toc li {
   line-height: 1.5;
   margin-bottom: 10px;
 }
 ol.toc li a {
   text-decoration: none;
   color: #138cd6;
   font-size: 20px;
   position: relative;
   padding-left: 5px;
   cursor: pointer;
 }
 ol.toc li a:before {
   content: "";
   width: 0%;
   border-bottom: 1px solid #138cd6;
   position: absolute;
   top: 0;
   left: 0px;
   bottom: 0;
   transition: width 0.5s;
 }
 ol.toc li a:hover:before {
   width: 100%;
 }
 ol.inner-toc {
   display: none;
   margin: 20px 20px;
 }
 ol.inner-toc li {
   position: relative;
   margin-bottom: 5px;
 }
 ol.inner-toc li:before {
   content: "";
   width: 7px;
   height: 7px;
   background: #000;
   position: absolute;
   top: 13px;
   left: -19px;
   bottom: 0;
   border-radius: 50px;
 }
 ol.sub-inner-toc {
   margin: 20px 40px;
 }
 ol.sub-inner-toc li {
   position: relative;
   margin-bottom: 0px;
 }
 ol.sub-inner-toc li:before {
   content: "";
   width: 5px;
   height: 5px;
   background: #000;
   position: absolute;
   top: 13px;
   left: -15px;
   bottom: 0;
   border-radius: 50px;
   border: 1px solid #000;
 }
 /*toc*/
 /*banner style starts */
 .banner-bg {
   background: url("../images/it-features-banner.webp"), url(../images/it-features-banner.jpg);
   background-size: cover;
   padding: 75px 0px;
 }
 .banner {
   display: flex;
   align-items: center;
 }
 .banner > div {
   flex: 0 0 50%;
 }
 .banner img {
   width: 80%;
 }
 .banner h1 {
   font-size: 37px;
   font-family: Zoho_Puvi_Bold;
   line-height: 1.2;
 }
 .banner p {
   font-size: 19px;
   line-height: 1.6;
   margin: 10px 0px 30px 0px;
   width: 100%;
   box-sizing: border-box;
   padding-right: 10px;
 }
 ul.banner-cta {
   display: block;
 }
 .banner-cta li a {
   display: inline-block;
   background: #f0483d;
   color: #fff;
   padding: 10px 30px;
   font-size: 16px;
   font-weight: bold;
   text-decoration: none;
   text-transform: uppercase;
   border: 1px solid #ff2323;
   text-align: center;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 ul.banner-cta li:nth-child(2) a {
   background: none !important;
   border: 1px solid #ff2323;
   color: #ff2323;
 }
 /*banner ends */
 /*sidebar style starts*/
 .sidebar {
   background: #31383d;
   left: 0;
   top: 0;
   padding: 30px 0px;
   width: 200px;
   height: 100vh;
   display: none;
 }
 p.sidebar-close {
   position: fixed;
   left: 15px;
   top: 65px;
   background: transparent;
   cursor: pointer;
   padding: 15px;
   width: 20px;
   height: 20px;
   z-index: 9999;
   display: none;
 }
 p.sidebar-close:before {
   content: "\2630";
   position: absolute;
   color: #fff;
   top: 10px;
   right: 0px;
   bottom: 0px;
   left: 15px;
 }
 .close-button-move {
   left: -35px !important;
   background: #31383d !important;
   transform: rotate(45deg);
   border-radius: 10px;
   padding: 20px !important;
   transition: 0.5s;
 }
 .close-button-move:before {
   color: #fff !important;
   transition: color 2s;
   transform: rotate(-45deg);
   left: 45px !important;
   top: 0px !important;
 }
 .sticky-sidebar {
   display: block;
   position: fixed;
   padding: 75px 0px;
   top: 108px;
   animation: fade-right 0.5s ease-in-out;
   z-index: 999;
   overflow-y: scroll;
   overflow-x: hidden;
 }
 @keyframes fade-right {
   0% {
     transform: translateX(-100px);
   }
   100% {
     transform: translateX(0px);
   }
 }
 p.sidebar-button {
   padding: 10px 30px;
   background: #34ad65;
   color: #fff;
   position: fixed;
 }
 ul.sidebar li {
   font-size: 18px;
   transition: 0.3s;
   width: 200px;
 }
 ul.sidebar li:hover {
   background: #444;
 }
 ul.sidebar li span {
   color: #fff;
   text-decoration: none;
   padding: 10px 30px;
   display: block;
   transition: 0.3s;
   line-height: 1.4;
   cursor: pointer;
 }
 ul.sidebar li span.active {
   background: #03A9F4;
   color: #fff !important;
   font-weight: bold;
 }
 /*sidebar style ends*/
 .row-bg {
   padding: 70px 0px;
   box-sizing: border-box;
 }
 .main-content {
   display: flex;
   align-items: center;
 }
 .main-content .left-col {
   flex: 0 0 57.5%;
   margin-right: 2.5%;
 }
 .main-content .right-col {
   flex: 0 0 37.5%;
   margin-left: 2.5%;
 }
 .row-min {
   width: 100%;
   overflow: hidden;
 }
 .row-min-left-col {
   width: 27.5%;
   margin-right: 2.5%;
   float: left;
 }
 .row-min-right-col {
   width: 67.5%;
   margin-left: 2.5%;
   float: left;
 }
 .resolution-space {
   margin: 75px auto;
 }
 a.cta {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   float: right;
   font-weight: bold;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 a.bottom-cta {
   display: block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 20px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   font-weight: bold;
   font-family: Zoho_Puvi_Bold;
   margin: 0 auto 30px auto;
   width: 260px;
   border-radius: 2px;
 }
 .check > p {
   font-size: 15px;
   margin-bottom: 15px;
 }
 ul.list-items {
   margin-left: 20px;
   margin-bottom: 30px;
 }
 ul.list-items li {
   font-size: 18px;
   line-height: 1.6;
   margin-bottom: 15px;
   position: relative;
   padding-left: 10px;
 }
 ul.list-items li:before {
   content: "";
   background: #00a9f4;
   position: absolute;
   top: 10px;
   right: 0;
   bottom: 0;
   left: -20px;
   width: 7px;
   height: 7px;
   border-radius: 50px;
 }
 .up-next {
   margin-bottom: 20px;
 }
 ol.main-list {
   margin-left: 15px;
 }
 ol.main-list > li {
   font-size: 18px;
   line-height: 1.6;
   position: relative;
   padding-left: 10px;
   list-style-type: decimal;
 }
 ul.sub-list {
   list-style-type: lower-alpha !important;
   margin: 15px 0px 15px 30px;
 }
 ul.sub-list li {
   margin-bottom: 10px;
 }
 .mobile-heading {
   display: none;
 }
 img.mim-image {
   width: 500px;
   display: block;
   margin: 0 auto;
 }
 img.workflow {
   margin: 40px auto;
   display: block;
 }
 p.stages-title {
   text-align: center;
   font-size: 22px;
   font-weight: bold;
   margin: 30px 0px 10px 0px;
 }
 ol.custom-list li {
   list-style: decimal;
   font-size: 22px;
   margin-left: 20px;
 }
 strong {
   font-weight: bold;
 }
 #glossary h3 {
   font-size: 22px;
   margin-bottom: 5px;
 }
 #glossary p {
   border-bottom: 1px solid #cae5ff;
   padding-bottom: 20px;
 }
 ul.add-resources h4 {
   color: #000;
 }
 ul.col {
   display: flex;
   justify-content: center;
   margin: 40px 0px;
 }
 ul.col li {
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.col li p {
   text-align: center;
   font-size: 20px;
   font-weight: bold;
   margin: 10px;
   color: #00a9f4;
 }
 ul.col li img {
   width: 120px;
   display: block;
   margin: 0 auto;
 }
 .ctas {
   text-align: center;
   box-shadow: 0px 0px 5px #cccccc87;
   padding: 40px 20px;
   margin: 50px 0px 20px;
 }
 .ctas p {
   font-family: Zoho_Puvi_Bold;
   font-size: 26px;
   margin: 0px auto 15px auto;
   line-height: 1.3;
   width: 60%;
 }
 .ctas-button {
   display: flex;
   justify-content: center;
 }
 .ctas-button.large {
   display: block;
 }
 .large a {
   min-width: 300px;
 }
 .ctas-button a {
   margin: 5px;
 }
 .ctas a {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   font-family: Zoho_Puvi_Bold;
   border-radius: 2px;
 }
 a.sec-button {
   background: transparent;
   border: 1px solid #ef483d;
   color: #ef483d;
 }
 img.diagram {
   width: 250px;
   display: block;
   margin: 30px auto;
 }
 figcaption {
   text-align: center;
   font-size: 14px;
   margin: -15px 0px 30px 0px;
 }
 /*table style starts*/
 table {
   border-collapse: collapse;
   margin: 40px 0px;
   width: 100%;
   box-sizing: border-box;
 }
 table th {
   background: #03A9F4;
   color: #fff;
   font-size: 20px !important;
   font-weight: bold;
 }
 table.two-col th, td {
   width: 50%;
 }
 table.three-col th, td {
   width: 33.33%;
 }
 table.four-col th, td {
   width: 25%;
 }
 table.five-col th, td {
   width: 25%;
 }
 table th, td {
   padding: 15px;
   text-align: center;
   line-height: 1.5;
   border: 1px solid #9ec6e9;
   font-size: 15px;
 }
 tr.colsp td {
   background: #eaf4fd;
 }
 p.denotes {
   margin-top: 20px;
   font-size: 14px;
 }
 a.internal-links {
   color: #00a9f4;
   text-decoration: none;
   border-bottom: 1px solid;
 }
 img.fig {
   display: block;
   margin: 40px auto;
 }
 .scrollable-table {
   width: 100%;
   overflow-x: scroll;
 }
 /*table style starts*/
 /*form style starts*/
 .form-bg {
   background: #e5f2ff;
   padding: 100px;
   text-align: center;
 }
 p.form-main-title {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin: 0px auto 20px auto;
   width: 75%;
 }
 p.form-heading {
   text-align: center;
   /*font-size: 22px;*/
   color: #333;
   /*font-weight: bold;*/
   margin-bottom: 50px;
 }
 ul.form-list-items {
   display: flex;
   justify-content: space-between;
   margin-bottom: 50px;
 }
 ul.form-list-items li {
   padding: 30px;
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.form-list-items li:nth-child(1) {
   background: #dce2d7;
 }
 ul.form-list-items li:nth-child(2) {
   background: #e4dbb7;
 }
 ul.form-list-items li:nth-child(3) {
   background: #dce2d7;
 }
 ul.form-list-items img {
   display: block;
   margin: 0 auto;
   width: 150px;
 }
 ul.form-list-items p {
   text-align: center;
   font-size: 20px;
   color: #333;
   font-weight: 600;
   line-height: 1.3;
   margin: 30px 0px 0px 0px;
   padding: 0px 20px;
   box-sizing: border-box;
 }
 p.form-des {
   font-size: 18px !important;
   font-weight: normal !important;
   line-height: 1.6 !important;
   margin: 20px 0px !important;
 }
 .form-fields {
   display: flex;
   justify-content: center;
 }
 input#user-detail {
   display: none;
 }
 input[type="text"], input[type="email"], input[type="tel"], input[type="password"], textarea {
   border: none !important;
   border-radius: 0px !important;
 }
 .apiform {
   width: 100%;
   font-family: "Zoho_Puvi_Regular";
   max-width: 500px;
   margin: 0px auto;
 }
 label.formfild {
   position: relative;
 }
 .formfild {
   position: relative;
 }
 .formfild .error {
   border-bottom: 1px solid red !important;
 }
 span.errormsg {
   position: absolute;
   top: -20px;
   right: 0;
   bottom: 0;
   left: -200px;
   color: red;
   z-index: 999;
   height: 10px;
 }
 input#emailID {
   width: 100%;
   height: 50px;
   padding: 0px 20px;
   font-size: 16px;
   margin-bottom: 10px;
   box-sizing: border-box;
 }
 input#emailID::placeholder {
   color: #000;
 }
 input, select:focus {
   outline: none;
 }
 select#MECountryListing {
   border: none;
 }
 select {
   background: #fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;
   background-repeat: no-repeat !important;
   background-position: right !important;
   cursor: pointer;
   -moz-appearance: none;
   -webkit-appearance: none;
 }
 .apiform select {
   width: 100%;
   padding: 0px 0px 0px 20px;
   color: #000;
   height: 50px;
   box-sizing: border-box;
   border-radius: 0px;
   font-size: 16px;
 }
 select#country_state {
   border: none;
   font-size: 16px;
   margin-top: 10px;
 }
 .submitdiv {
   float: inherit;
   width: 100%;
   padding: 0px;
   max-width: 100%;
   box-sizing: border-box;
 }
 .apiform input[type="submit"] {
   font-family: 'Zoho_Puvi_Bold';
   background: #f0483d;
   color: #fff;
   font-size: 18px;
   width: 100%;
   padding: 15px 30px;
   outline: none;
   border-radius: 1px;
   height: auto;
   border: none !important;
   margin: 0 auto;
   text-transform: uppercase;
   font-weight: bold;
   cursor: pointer;
   margin-top: 20px;
   -webkit-appearance: none;
   border-radius: 2px;
 }
 .prvcy-plicy {
   width: 100%;
   margin: 10px auto 0 auto;
   font-size: 12px !important;
   color: #000;
   text-align: center;
   line-height: 1.5;
   max-width: 350px;
   width: 100%;
 }
 .prvcy-plicy a {
   font-size: 12px;
   color: #000;
   text-decoration: none;
   font-weight: 600;
 }
 #meGDPRMessage {
   font-size: 12px;
   margin: 10px auto 0;
   color: #000;
   width: 50%;
   line-height: 1.5;
 }
 /*form style ends*/
 .quotes {
   width: 80%;
   margin: 75px auto;
 }
 .quotes img {
   display: block;
   margin: 0 auto;
 }
 p.quotes-author {
   text-align: center;
   font-size: 14px;
 }
 p.quotes-desc {
   font-style: italic;
   font-size: 24px;
   font-family: serif;
   font-weight: bold;
   margin: 20px 0px;
   text-align: center;
   line-height: 1.3;
 }
 .pdf-download {
   background: #fff4c5;
   padding: 20px;
   border-left: 5px solid #d0aa0a;
   margin: 30px 0px;
 }
 .pdf-download p {
   margin: 0px;
   font-size: 16px;
 }
 .pdf-download a {
   text-decoration: none;
   color: #138cd6;
 }
 .cta-strip {
   background: #00a9f4;
   color: #fff;
   text-align: center;
   padding: 30px 20px;
 }
 .cta-strip p {
   font-family: Zoho_Puvi_Bold;
   font-size: 26px;
   margin: 0px auto 10px auto;
   line-height: 1.3;
   width: 65%;
 }
 .cta-strip a {
   display: inline-block;
   background: #f0483e;
   color: #fff;
   text-transform: uppercase;
   padding: 10px 30px;
   font-size: 16px;
   text-decoration: none !important;
   border-radius: 1px;
   cursor: pointer !important;
   margin-top: 10px;
   text-align: center;
   /* float: right; */
   font-weight: bold;
   font-family: 'Zoho_Puvi_Bold';
 }
 .radio-btn-wrap p {
   margin: 20px 0px 20px;
   font-size: 16px;
 }
 /*form style starts*/
 .form-bg {
   background: #e5f2ff;
   padding: 100px;
   text-align: center;
 }
 p.form-main-title {
   font: 30px/1.25 Zoho_Puvi_SemiBold;
   margin: 0px auto 20px auto;
   width: 95%;
 }
 p.form-heading {
   text-align: center;
   /*font-size: 22px;*/
   color: #333;
   /*font-weight: bold;*/
   margin-bottom: 50px;
 }
 ul.form-list-items {
   display: flex;
   justify-content: space-between;
   margin-bottom: 50px;
 }
 ul.form-list-items li {
   padding: 30px 15px;
   flex-grow: 1;
   flex-basis: 0;
 }
 ul.form-list-items li:nth-child(1) {
   background: #dce2d7;
 }
 ul.form-list-items li:nth-child(2) {
   background: #e4dbb7;
 }
 ul.form-list-items li:nth-child(3) {
   background: #dce2d7;
 }
 ul.form-list-items img {
   display: block;
   margin: 0 auto;
   width: 150px;
 }
 ul.form-list-items p {
   text-align: center;
   font-size: 18px;
   color: #333;
   font-weight: 600;
   line-height: 1.3;
   margin: 30px 0px 0px 0px;
   font-family: 'Zoho_Puvi_SemiBold';
 }
 p.form-des {
   font-size: 18px !important;
   font-weight: normal !important;
   line-height: 1.6 !important;
   margin: 20px 0px !important;
 }
 .form-fields {
   display: flex;
   justify-content: center;
 }
 input#user-detail {
   display: none;
 }
 input[type="text"], input[type="email"], input[type="tel"], input[type="password"], textarea {
   border: none !important;
   border-radius: 0px !important;
 }
 .apiform {
   width: 100%;
   font-family: "Zoho_Puvi_Regular";
   max-width: 400px;
 }
 label.formfild {
   position: relative;
 }
 .formfild {
   position: relative;
 }
 .formfild .error {
   border-bottom: 1px solid red !important;
 }
 span.errormsg {
   position: absolute;
   top: -20px;
   right: 0;
   bottom: 0;
   left: -200px;
   color: red;
   z-index: 999;
   height: 10px;
 }
 input#emailID {
   width: 100%;
   height: 50px;
   padding: 0px 20px;
   font-size: 16px;
   margin-bottom: 10px;
   box-sizing: border-box;
 }
 input#emailID::placeholder {
   color: #000;
 }
 input, select:focus {
   outline: none;
 }
 select#MECountryListing {
   border: none;
 }
 select {
   background: #fff url(https://www.manageengine.com/products/service-desk/images/selectbox-arrow.png) !important;
   background-repeat: no-repeat !important;
   background-position: right !important;
   cursor: pointer;
   -moz-appearance: none;
   -webkit-appearance: none;
 }
 .apiform select {
   width: 100%;
   padding: 0px 0px 0px 20px;
   color: #000;
   height: 50px;
   box-sizing: border-box;
   border-radius: 0px;
   font-size: 16px;
 }
 select#country_state {
   border: none;
   font-size: 16px;
 }
 .submitdiv {
   float: inherit;
   width: 100%;
   padding: 0px;
   max-width: 100%;
   box-sizing: border-box;
 }
 .apiform input[type="submit"] {
   font-family: 'Zoho_Puvi_SemiBold';
   background: #f0483d;
   color: #fff;
   font-size: 16px;
   width: 100%;
   padding: 15px 30px;
   outline: none;
   height: auto;
   border: none !important;
   margin: 0 auto;
   text-transform: uppercase;
   font-weight: bold;
   cursor: pointer;
   margin-top: 20px;
   -webkit-appearance: none;
 }
 .prvcy-plicy {
   width: 100%;
   margin: 10px auto 0 auto;
   font-size: 10px;
   color: #000;
   text-align: center;
   line-height: 1.5;
 }
 .prvcy-plicy a {
   font-size: 10px;
   color: #000;
   text-decoration: none;
   font-weight: 600;
 }
 #meGDPRMessage {
   font-size: 14px;
   margin: 10px auto 0;
   color: #000;
   width: 50%;
   line-height: 1.5;
 }
 .prvcy-plicy strong span, .prvcy-plicy a {
   font-family: 'Zoho_Puvi_Bold';
   font-weight: 600;
 }
 .sdp-form-api-main.apiform {
   width: 70%;
   margin: 0 auto;
 }
 .sdp-form-api-main.apiform select, .sdp-form-api-main.apiform input#emailID, .sdp-form-api-main.apiform #meGDPRMessage, .sdp-form-api-main .submitdiv {
   width: 100%;
 }
 .sdp-form-api-main .prvcy-plicy {
   width: 80%;
 }
 .sdp-form-api-main .sdp-itsm-chk-box {
   text-align: left;
   padding: 0px 10px;
   margin-bottom: 15px;
   margin-top: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box p {
   font-size: 15px;
   margin-bottom: 5px;
 }
 .sdp-form-api-main .sdp-itsm-chk-box .radio-button {
   display: flex;
   width: 140px;
 }
 .sdp-itsm-chk-box .radio-button div {
   margin-right: 15px;
 }
 .sdp-form-api-main select#country_state, .sdp-form-api-main select#MECountryListing {
   margin-bottom: 10px;
 }
 .sdp-form-api-main input#submit:hover {
   background-color: #ff1c0d;
 }
 .sdp-form-api-main #meGDPRMessage .checkmarkgdpr.enableCheckgdpr:before {
   box-sizing: unset;
   top: 0;
   left: 2px;
 }
 .sdp-itsm-chk-box .radio-button div input {
   margin-right: 3px;
 }
 .sdp-form-api-main.apiform .sdp-itsm-chk-box .sdp-no-style input {
   width: auto;
   height: auto;
   position: unset;
 }
 .sdp-pT0 {
   padding-top: 0px;
 }
 .fntwt400 {
   color: #138cd6;
 }
 .resource-kit-section {
   background: #262626;
   color: #fff;
 }
 .resource-kit-section .flex-wrap {
   align-items: unset;
 }
 .resource-kit-container {
   max-width: 1100px;
   width: 95%;
   margin: 0px auto;
 }
 .resource-kit-container h2 {
   font: 38px/1.25 Zoho_Puvi_Extrabold;
   margin-bottom: 40px;
 }
 .resource-kit-container ul.list-wrap li {
   margin-bottom: 22px;
   font-size: 17px;
   position: relative;
   box-sizing: border-box;
   padding: 0px 20px 0px 40px;
   line-height: 1.5;
 }
 .resource-kit-container ul.list-wrap li:before {
   content: '';
   height: 20px;
   width: 20px;
   display: inline-block;
   vertical-align: middle;
   position: absolute;
   left: 0;
   top: 5px;
   background: url(../images/tick-mark.png);
   background-size: cover;
 }
 .resource-kit-container .prvcy-plicy {
   text-align: center;
 }
 .resource-kit-container #meGDPRMessage {
   width: 100%;
   color: #fff;
   margin: 18px 0px;
 }
 .resource-kit-container .sdp-itsm-chk-box .radio-button {
   display: block;
   width: auto;
 }
 .resource-kit-container .sdp-itsm-chk-box .radio-button div {
   display: inline-block;
 }
 .resource-kit-container .sdp-itsm-chk-box {
   margin-top: 20px;
   padding: 0px 0px;
 }
 .resource-kit-container .apiform select, .resource-kit-container .apiform input[type="submit"], .resource-kit-container input[type="text"] {
   border-radius: 3px !important;
 }
 .resource-kit-container .apiform span.errormsg {
   position: unset;
   height: auto;
   margin: 0px !important;
   font-size: 13px;
 }
 .prvcy-plicy, .prvcy-plicy a {
   color: #000;
 }
 .resource-kit-section .prvcy-plicy, .resource-kit-section .prvcy-plicy a {
   color: #fff;
 }
 .last-update-wrap {
   max-width: 280px;
   margin-left: auto;
   margin-bottom: 50px;
   font-weight: bold;
 }
 .last-update-wrap p {
   margin-top: 0px;
   font-size: 16px;
 }
 .sidebar-wrapper {
   display: none;
 }
 /*form style ends*/
 @media only screen and (min-width:767px) and (max-width:992px) {
   .resource-kit-container > div:nth-child(1) {
     padding-right: 20px;
   }
 }
 @media only screen and (max-width:525px) {
   .apiform input[type="submit"] {
     font-size: 14px;
     padding: 15px 10px;
   }
 }
 @media only screen and (max-width:1440px) and (min-width:1366px) {
   .container {
     max-width: 900px;
   }
   ul.sidebar li {
     font-size: 17px;
   }
   /*ul.sidebar li span {
	padding: 7px 30px;
}*/
   .banner h1 {
     font-size: 34px;
   }
   .apiform input[type="submit"] {
     font-size: 16px;
   }
   .ctas a {
     font-size: 14px;
   }
   .ctas p {
     width: 90%;
   }
 }
 p.itilresrv {
   font-size: 14px !important;
   margin-bottom: 25px;
 }
 #footercopy {
   background: #f2f2f2;
 }
 #footercopy p {
   color: #000;
   font-size: 15px;
   padding: 10px !important;
   margin-bottom: 0px;
 }
 #footercopy a {
   color: #000;
   text-decoration: none;
   font-size: 14px;
 }
 @media only screen and (max-width:1400px) {
   ul.sidebar li span {
     padding: 8px 30px !important;
   }
 }
 @media only screen and (max-width:1280px) {
   .sidebar-wrapper {
     display: none !important;
   }
   .secondary-header {
     display: none !important;
   }
 }
 #content {
   padding: 50px 0px 0px;
 }
 @media only screen and (max-width:1024px) {
   .row-min-left-col {
     width: 100%;
     margin-right: 0%;
   }
   .row-min-right-col {
     width: 100%;
     margin-left: 0%;
   }
   .row-bg {
     padding: 75px 0px;
   }
   img.mim-image {
     width: 400px;
     display: block;
     margin: 0 auto 75px auto;
   }
   .banner p {
     width: 100%;
   }
   ul.add-resources > li:nth-child(1) {
     border: none !important;
   }
   ul.add-resources > li:nth-child(2) {
     margin-left: 0px !important;
   }
   ul.otherlinkcont {
     flex-wrap: wrap;
   }
   img.ot {
     display: none;
   }
   .ctas p {
     width: 100%;
     font-size: 24px;
   }
   .banner h1 {
     font-size: 36px;
   }
   img.mim-image {
     margin: 0 auto 40px auto;
   }
   .add-resources-bg .container {
     max-width: 100% !important;
     width: 100% !important;
     margin: 0 auto !important;
   }
   .ctas a {
     margin: 5px;
   }
 }
 @media only screen and (max-width:1000px) {
   ul.add-resources h2 {
     width: 100% !important;
   }
 }
 @media only screen and (max-width:900px) {
   .banner {
     flex-wrap: wrap;
     text-align: center;
   }
   .banner > div {
     flex: 0 0 100%;
   }
   .banner img {
     width: 400px;
     margin: 30px 0px;
   }
   ul.banner-cta {
     justify-content: center;
   }
   .main-content {
     flex-wrap: wrap;
   }
   .main-content .left-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   .main-content .right-col {
     flex: 0 0 100%;
     margin-right: 0%;
   }
   img.mim-image {
     width: 400px;
   }
   .mobile-heading {
     display: block;
   }
   .desktop-heading {
     display: none;
   }
   h2 {
     font: 30px/1.25 Zoho_Puvi_SemiBold;
     margin-bottom: 20px;
     text-align: center;
   }
   ul.add-resources h4 {
     text-align: center;
   }
 }
 @media only screen and (max-width:768px) {
   img.mim-image {
     width: 300px;
     margin: 0px auto 30px auto !important;
   }
   .banner img {
     width: 300px;
   }
   .form-bg {
     padding: 30px;
   }
   p.form-main-title {
     width: 100%;
   }
   img.add-res {
     margin: 40px auto 0px auto !important;
   }
   .ctas-button {
     display: block;
     justify-content: center;
   }
   .ctas-button a {
     margin: 5px;
   }
   .form-bg {
     padding: 50px 20px;
   }
   p.form-main-title {
     width: 100%;
   }
 }
 @media only screen and (max-width:600px) {
   .container {
     padding: 0px 20px;
   }
   p {
     font-size: 16px;
     line-height: 1.8;
     margin: 0 0 20px;
   }
   .banner h1 {
     font: 30px/1.2 Zoho_Puvi_Bold;
   }
   h2 {
     font-size: 26px;
   }
   h3 {
     font-size: 24px;
     margin-bottom: 10px;
   }
   h4 {
     font-size: 20px;
   }
   ul.form-list-items {
     flex-wrap: wrap;
   }
   ul.form-list-items li {
     padding: 30px;
     flex-grow: inherit;
     flex-basis: inherit;
     width: 100%;
   }
   input#emailID {
     width: 100%;
     padding: 0px 20px;
   }
   .apiform select {
     width: 100%;
   }
   .prvcy-plicy {
     width: 100%;
   }
   #meGDPRMessage {
     width: 100%;
   }
   .apiform input[type="submit"] {
     font-size: 12px;
     letter-spacing: 0px;
     padding: 10px;
   }
   img.add-res {
     display: block;
     margin: 0 auto !important;
   }
   ul.add-resources h2 {
     width: 100% !important;
   }
   ul.add-resources h4 {
     text-align: center;
   }
   input#emailID {
     height: 40px;
   }
   .apiform select {
     height: 40px;
   }
   .last-updated {
     font-size: 16px;
   }
   .menu-title {
     font-size: 12px;
     line-height: 1.5;
   }
   #current-text p {
     margin-top: -3px;
   }
   ol.toc li a {
     font-size: 16px;
   }
   ol.toc li {
     line-height: 1.5;
     margin-bottom: 5px;
   }
   ol.inner-toc {
     margin: 20px 20px;
   }
   ul.list-items li {
     font-size: 16px;
     line-height: 1.8;
   }
   table th, td {
     font-size: 16px;
   }
   table th {
     font-size: 18px !important;
   }
   div#raci {
     display: none;
   }
   ul.col {
     display: block;
   }
   ul.col li {
     margin: 40px 0px;
   }
   .bread-crumb p {
     font-size: 12px;
   }
   ol.main-list > li {
     font-size: 16px;
   }
   .ctas-button a {
     font-size: 14px;
   }
   .submitdiv {
     width: 100%;
   }
   .cta-strip p {
     width: 100%;
   }
   .quotes {
     width: 100%;
   }
   ul.form-list-items {
     flex-wrap: wrap;
   }
   ul.form-list-items li {
     padding: 30px;
     flex-grow: inherit;
     flex-basis: inherit;
     width: 100%;
   }
   input#emailID {
     width: 100%;
     padding: 0px 20px;
   }
   .apiform select {
     width: 100%;
   }
   .prvcy-plicy {
     width: 100%;
   }
   #meGDPRMessage {
     width: 100%;
   }
   input#emailID {
     height: 40px;
   }
   .apiform select {
     height: 40px;
   }
 }
 @media only screen and (max-width:375px) {
   .ctas-button a {
     font-size: 13px;
   }
   .apiform input[type="submit"] {
     font-size: 12px;
     padding: 15px 10px;
   }
 }
 @media only screen and (max-width:360px) {
   .form-bg {
     padding: 50px 20px;
   }
   .banner-cta li a {
     min-width: 220px;
   }
 }
 @media only screen and (max-width:320px) {
   #glossary h3 {
     word-break: break-word;
   }
   .banner-cta li a {
     padding: 15px 20px;
     font-size: 18px;
   }
   div#fishbone P {
     word-break: break-word;
   }
   .ctas-button a {
     min-width: 150px;
     font-size: 14px !important;
   }
   .apiform input[type="submit"] {
     font-size: 10px;
   }
 }