# Hardware and Software Requirements

The system requirements when using Remote Access Plus cloud include the following:

- Hardware requirements for [Remote Access Plus Agents](https://www.manageengine.com/remote-desktop-management/system-requirements-cloud.html#agent-requirements)
- Hardware requirements for [Remote Access Plus Distribution Server](https://www.manageengine.com/remote-desktop-management/system-requirements-cloud.html#ds-requirements)
- [Software requirements](https://www.manageengine.com/remote-desktop-management/system-requirements-cloud.html#software-requirements) for agents.
- [Supported Browsers](https://www.manageengine.com/remote-desktop-management/system-requirements-cloud.html#browser-requirements)

## Hardware Requirements

This section gives you information about the hardware requirements for Remote Access Plus agents.

### Hardware Requirements for Remote Access Plus Agents

The hardware requirements for Remote Access Plus agents include the following:

| Hardware | Recommendations |
|---|---|
| Processors | Intel Pentium |
| Processor Speed | 1.0 GHz |
| RAM Size | 512 MB |
| Hard Disk Space | 30 MB* |

\* May increase dynamically depending on the operations performed on the client computer

### Hardware requirements for Distribution Server

The hardware requirements for the Distribution Server includes the following:

| No. of Computers Managed Using the Distribution Server | Processor Information | RAM Size | Hard Disk Space |
|---|---|---|---|
| 1 to 500 | Intel Core i3 (2 core/4 thread) 2.0 Ghz 3 MB cache | 4 GB | 6 GB* |
| 501 to 1000 | Intel Core i3 (2 core/4 thread) 2.9 Ghz 3 MB cache | 4 GB | 12 GB* |
| 1001 to 3000 | Intel Core i5 (4 core/8 thread) 2.3 GHz | 8 GB | 16 GB* |
| 3001 to 5000 | Intel Core i7 (6 core/12 thread) 3.2 GHz | 8 GB | 20 GB* |

## Software Requirements

This section gives you information about the software requirements for Remote Access Plus agents.

### Supported Operating Systems

#### For Remote Access Plus Agents

You can use Remote Access Plus to manage the computers running on the below mentioned operating system.

| Windows OS | Windows Server OS | Mac OS | Linux OS |
|---|---|---|---|
| Windows 11 | Windows server 2022 | 15 - Sequoia | Ubuntu 10.04 & later versions |
| Windows 10 | Windows server 2019 | 14 - Sonoma | Debian 7 & later versions |
| Windows 8.1 | Windows server 2016 | 13 - Ventura | Red Hat Enterprise Linux 6 & later versions |
| Windows 8 | Windows server 2012 R2 | 12 - Monterey | CentOS 6 & later versions |
| Windows 7 | Windows server 2012 | 11 - Big Sur | Fedora 19 & later versions |
|  | Windows server 2008 R2 | 10.15 - Catalina | Mandriva 2010 & later versions |
|  |  | 10.14 - Mojave | Linux Mint 13 & later versions |
|  |  |  | OpenSuSE 11 |
|  |  |  | SuSE Enterprise Linux 11 & later |

### Supported Browsers

You are required to install any of the following browsers on your computer to access the Remote Access Plus console:

- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Zoho Ulaa

**Note**: The screen resolution should be 1280 x 1024 pixels or higher.