# Frequently Asked Questions:

- [What should I do if "Access is denied" error message shown while configuring a farm server?](#question1)
- ["Cannot access the farm" error message displayed while configuring a farm server. What should I do?](#question2)
- [What should I do if "Remote/Local PowerShell Settings required in order to add farm" error message shown?](#question3)
- ["PowerShell Version is less than 2" error shown while configuring a farm server. What should I do?](#question4)

## 1. What should I do if "Access is denied" error message shown?

**Possible Reasons**

- User name / Password is not valid.
- Remote Server machine's PowerShell Remoting might be disabled. So it doesn't allow the user to make use of Remote PowerShell feature.

**Solutions**

- Re-check your credentials and try again. Also, ensure this user account have all necessary privileges mentioned in here.
- In remote machine (SharePoint Server machine), open the PowerShell as administrator and run the below command.

**Note:**

In case your Remote machine (SharePoint Server machine) and Client machine (SharePoint Manager Plus installed machine) are in different domains, run the below commands in the client machine, opening the PowerShell as administrator:

```
Enable-PSRemoting -Force
Set-Item WsMan:\localhost\client\trustedhosts -Value [FullyQualifiedDomainName of the remote machine] -Concatenate -Force
Restart-Service WinRM
```

## 2. "Cannot access the farm" error message displayed. What should I do??

**Possible Reasons**

- User account used might not have all the privileges needed for a farm administrator.
- Authentication currently used is not supported by Remote Machine. It does not delegate the user to another machine to access the database (i.e. Database server mostly).

**Solutions**

- Click [here](https://www.manageengine.com/sharepoint-management-reporting/help/troubleshoot/troubleshooting-tips.html#cat2) to check all the needed privileges and configure them accordingly.
- Enabling the CredSSP Authentication in remote and client machine solves the issue.

In Remote machine (SharePoint Server machine), open PowerShell as administrator and run the following command:

```
Enable-PSRemoting -Force
Enable-WSManCredSSP -Role Server -Force
```

In client machine (SharePoint Manager Plus machine), open PowerShell as administrator and run the following command:

```
Enable-PSRemoting -Force
Enable-WSManCredSSP -Role Client -DelegateComputer [FullyQualifiedDomainName of the Remote machine] -Force
```

**Note:**

In case your Remote machine (SharePoint Server machine) and Client machine (SharePoint Manager Plus installed machine) are in different domains, run the below commands in the client machine, opening the PowerShell as administrator (ignore this if you have already done this step):

```
Enable-PSRemoting -Force
Set-Item WsMan:\localhost\client\trustedhosts -Value [FullyQualifiedDomainName of the remote machine] -Concatenate -Force
Restart-Service WinRM
```

## 3. What should I do if "Remote/Local PowerShell Settings required in order to add farm" error message shown?

**Possible Reasons**

- Either Local or Remote PowerShell Configuration is not done properly. This also happens when your remote machine has no trust on the client machine.

**Solutions**

Run the below commands in Client machine's PowerShell as administrator:

```
Enable-PSRemoting -Force
Set-Item WsMan:\localhost\client\trustedhosts -Value [FullyQualifiedDomainName of the remote machine] -Concatenate -Force
Restart-Service WinRM
```

Run the below command in Remote machine's PowerShell as administrator:

```
Enable-PSRemoting -Force
```

## 4. "PowerShell Version is less than 2" error shown. What should I do?

SharePoint Manager Plus needs the PowerShell version 2 or above to work. Upgrade your PowerShell version.