EWIE Group transforms IT operations with strategic solutions from ManageEngine

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Centralized ticket management

Quick resolution of tickets

Streamlined Active Directory operations

Proactive security auditing

Improved compliance and visibility

Stephanie Fletcher

IT support manager at EWIE Co., Inc.

“I have to support five different companies with very different things that each company does, so it's easy enough to configure the [ManageEngine] software to work with what we need it to.”

Case study highlights

EWIE Group of Companies (EGC) is a global leader in commodity management services with over 40 years of experience. Its subsidiaries span across industrial tools and supplies, abrasives, and chemical management services. With a presence in 12 countries, EWIE specializes in optimizing supply chains for networking and industrial supply commodities.

Currently, EWIE manages over 70,000 parts, representing millions of dollars of inventory across 94 contracts globally. Since its founding in 1981, EWIE has delivered over $100 million in engineered cost savings for its customers.

Since implementing ManageEngine’s solutions, EWIE has experienced substantial improvements in IT operations. Centralized ticket management has led to faster issue resolutions, while structured Active Directory management and real-time auditing have enhanced security and compliance efforts.

ManageEngine’s flexible and scalable tools have now become essential to EWIE’s ability to support its diverse subsidiaries and ensure smooth, secure business operations.

EWIE Group of Companies (EGC)

INDUSTRIES

Transportation, logistics, supply chain, and storage

HEADQUARTERS

Ann Arbor, Michigan

FOUNDED

1981

COMPANY SIZE

501-1,000 employees

Stephanie Fletcher,

IT support manager at EWIE Co., Inc.

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stephanie-ewie-aud
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Products in Focus

Full-stack service management for enterprises

Active Directory, Microsoft 365, and Exchange management and reporting

Hybrid AD, cloud, and file auditing, security and compliance

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About ManageEngine

ManageEngine is a division of Zoho Corporation and a leading provider of IT management solutions for organizations across the world. With a powerful, flexible, and AI-powered digital enterprise management platform, we help businesses get their work done from anywhere and everywhere—better, safer, and faster. To learn more, visit www.manageengine.com.

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