HealthTexas strengthens
its security stack with
ManageEngine

Managing 18 clinics with 1 small IT department has become effortless with ManageEngine

HealthTexas has achieved enhanced operational efficiency, proactive issue resolution, and improved management of its critical IT infrastructure

ManageEngine’s security features assist HealthTexas in protecting patient data and maintaining HIPAA compliance

“ManageEngine has been instrumental for us and in the success of our IT department; we use multiple tools within the ManageEngine platform.”

- Nick Zapata

director of IT at HealthTexas

Case study highlights

HealthTexas, a primary care provider founded in 1994, operates 18 clinics across San Antonio, Boerne, New Braunfels, and Schertz, with a mission to improve community health. However, its small IT team struggled with managing its vast IT infrastructure, ensuring HIPAA compliance, and securing sensitive patient data. It faced challenges with network, application, and endpoint management, leading to inefficiency and security concerns.

After discovering ManageEngine at an IT conference, HealthTexas implemented several of its solutions, including OpManager, Applications Manager, NetFlow Analyzer, Endpoint Central, ADManager Plus, and ADAudit Plus. These tools allowed the organization to proactively monitor networks, manage applications, improve bandwidth performance, and secure endpoints.

With ManageEngine, HealthTexas gained better visibility into its infrastructure, ensuring that its electronic medical record systems, which are crucial for patient care, remained operational. Endpoint Central helped automate patch management and secure critical data, while ADManager Plus and ADAudit Plus facilitated user access control and compliance auditing. As Nick Zapata, IT director at HealthTexas, stated, “Endpoint Central is a great product; I mean, once we implemented that, that was instrumental in understanding what was happening in the endpoints.” These solutions have helped HealthTexas stay HIPAA-compliant, enhance IT efficiency, and better safeguard patient data.

HealthTexas

INDUSTRY

Healthcare

HEADQUARTERS

San Antonio, Texas

TYPE OF BUSINESS

B2C

EMPLOYEES

400+

Nick Zapata

director of IT at HealthTexas

00:00

nicolas-zapata
00:00

Nick Zapata

director of IT at HealthTexas

00:00

Nicolas Zapata
00:00

Products in Focus

Active Directory, Microsoft 365, and Exchange management and reporting

Digital experience, application performance, and infrastructure monitoring

Network, server, and storage performance monitoring

Bandwidth monitoring and traffic analysis

Hybrid AD, cloud, and file auditing; security; and compliance

Comprehensive log and IT compliance management

Integrated endpoint management and protection platform

About ManageEngine

ManageEngine is a division of Zoho Corporation that offers comprehensive on-premises and cloud-native IT and security operations management solutions for global organizations and managed service providers. Established and emerging enterprises—including nine of every 10 Fortune 100 organizations—rely on ManageEngine’s real-time IT management tools to ensure the optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has 18 data centers, 20 offices and 200+ channel partners worldwide to help organizations tightly align their business to IT.