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Johnson Health Tech simplifies user account management with ManageEngine

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Highlights

Johnson Health Tech, a global manufacturer of fitness and wellness equipment, is headquartered in the United States and operates on a worldwide scale. Managing operations not just in North America but across the globe involves a substantial Active Directory (AD) workforce. With approximately ten new hires joining weekly, the company required a solution to streamline AD management. Tory Brunkow, IT onboarding coordinator, highlights in this case study how the implementation of ManageEngine ADManager Plus has significantly eased the management of its AD workforce duties. 

Infographics

COMPANY
Johnson Health Tech
HEADQUARTERS
Cottage Grove, Wisconsin
INDUSTRY
Fitness and wellness
EMPLOYEES
9,000
Time spent

Reduced the time spent per user account from 15 to 2 minutes on average

ADManager Plus saves Johnson Health Tech time and effort

Johnson Health Tech is a global company that hires about ten new employees a week. The US headquarters runs operations not only in North America but also globally, and implementing ManageEngine ADManager Plus has made managing the AD workforce effortless. 

Since the introduction of ADManger Plus, Johnson Health Tech is able to assign and create customized roles, set boundaries, and report and audit help desk and administrator technicians’ actions. Having access to bulk modification and AD cleanup, disabling and deleting policies, and delegation controls has exponentially saved the IT team time and effort, reducing the time spent per account from 15 to two minutes on average during the onboarding or termination process.

Automating AD reporting

With such a huge AD workforce, Johnson Health Tech’s IT team must run weekly and daily reports to ensure that the system is secure, passwords are updated, inactive users are identified, and that no one is stepping out of bounds. With AD Manager Plus’ reporting features, they are able to save valuable time by customizing and scheduling reports to run automatically. 

Johnson Health Tech is looking forward to exploring more products in the ManageEngine IT management suite. These include Endpoint Central for managing endpoints and AD360 to start the transition to go fully cloud. 

There is nothing [ManageEngine] doesn't have; 

if it's in the IT field, they have it.

— Tory Brunkow, 
​IT onboarding coordinator, Johnson Health Tech

Product used

Active Directory, Microsoft 365, and Exchange management and reporting

About ManageEngine

ManageEngine is a division of Zoho Corporation that offers comprehensive on-premises and cloud-native IT and security operations management solutions for global organizations and managed service providers. Established and emerging enterprises—including nine of every 10 Fortune 100 organizations—rely on ManageEngine’s real-time IT management tools to ensure the optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has 18 data centers, 20 offices and 200+ channel partners worldwide to help organizations tightly align their business to IT.  For more information, please visit the company site, follow the company blog and get connected on LinkedIn, Facebook, Instagram and X (formerly Twitter).

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