How N3i enhanced efficiency,
security, and service delivery
with ManageEngine

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Enhanced device

management and security

Faster response times

and improved service delivery

Operational efficiency

skyrocketed

Chris Wallace,

head of IT infrastructure

at N3i

“I’d just like to say thank you to

ManageEngine. They produce good products,

they support [us], and their cost is at a really

good level. [ManageEngine] helps our

business in those three different ways.”

Case study highlights

N3i a UK-based IT services provider for NHS organizations, faced significant challenges in managing its network across East Riding county, which included around 5,500 devices and users. The IT team struggled with slow and unreliable patch management, inefficient device and asset tracking, and the absence of a centralized system to monitor compliance and security. As the number of devices (especially mobile) continued to grow, ensuring both security and scalability became an increasingly urgent concern.

To address these issues, N3i implemented ManageEngine ServiceDesk Plus, Endpoint Central, ADManager Plus, ADAudit Plus, and Mobile Device Manager Plus. These tools helped the company improve device visibility, enhance security, and streamline operations for greater efficiency.