Victory Curtains and Blinds triumphs over IT challenges, cutting IT expenditure by 70% with ManageEngine solutions

DOWNLOAD PDF

WATCH VIDEO

70% reduction in IT

expenditure

Higher efficiency with

limited staffing

Seamless remote

management

About the business

A brand leader in the window furnishings industry, Victory Curtains and Blinds is a popular Australian custom-made window furnishings provider. With an exquisite catalogue of products from blinds, curtains, shutters, and many more handcrafted services, the business has enjoyed victory for 35 years and counting.

A success story after deploying ManageEngine Endpoint Central and ServiceDesk Plus

Raju Roy, the national IT manager at Victory, said that before ManageEngine, his team spent too much time taking care of basic IT tasks. But for the past six years, they’ve seen the transformative power of Endpoint Central and ServiceDesk Plus.

Victory Curtains and Blinds

INDUSTRY

Manufacturing

HEADQUARTERS

Melbourne, Victoria

TYPE OF BUSINESS

B2C

EMPLOYEES

51-200

PRODUCTS IN FOCUS

Endpoint Central

ServiceDesk Plus

Raju stated that having a secure IT environment is a priority, and with Endpoint Central’s patch management feature, he’s never had to worry about missing patch updates or monitoring endpoints. This is especially important due to the company’s remote work culture.

Moreover, Endpoint Central’s timely updates and automatic disk imaging and deployment processes eliminate possible errors from the manual deployment of OS, drivers, and configurations.

Raju Roy

National IT manager,

Victory Curtains and Blinds

00:00

RajuRoy
00:00

With Endpoint Central’s remote management feature, which is HIPAA and PCI ready, all employee devices are administered through a web-based connection, with no need for third-party monitoring software.

Roy has also seen great success with Victory’s IT service desk processes using ServiceDesk Plus. With ServiceDesk Plus, every IT incident is automatically turned into a ticket and assigned to an available technician. Other features, like SLA management, multi-instance model, and integrated asset management with a visual asset life cycle builder, can be tailored to the company’s IT needs.

Roy said the company has experienced a secured IT infrastructure through ManageEngine’s cost-effective solutions, reducing Victory’s overall IT expenditure by 70%.

“[Without] ManageEngine products, we’d need to have extra resources, manpower resources, a separate help desk, and all that. Our expenses were reduced by nearly 60-70%.”

- Raju Roy

National IT manager, Victory Curtains and Blinds

About ManageEngine

ManageEngine is a division of Zoho Corporation that offers comprehensive on-premises and cloud-native IT and security operations management solutions for global organizations and managed service providers. Established and emerging enterprises—including nine of every 10 Fortune 100 organizations—rely on ManageEngine’s real-time IT management tools to ensure the optimal performance of their IT infrastructure, including networks, servers, applications, endpoints and more. ManageEngine has 18 data centers, 20 offices and 200+ channel partners worldwide to help organizations tightly align their business to IT.

Join the movement and share with the community how ManageEngine has benefited you and your business.

PDF

Video

Schedule a call

Victory Curtains and Blinds triumphs over IT challenges, cutting IT expenditure by 70% with ManageEngine solutions

About the business

A success story after deploying ManageEngine Endpoint Central and ServiceDesk Plus

Victory Curtains and Blinds

Raju Roy

- Raju Roy

About ManageEngine

More stories

Share your story