Technician Settings

The mere size of an organization makes it all the more difficult for a single administrator to monitor all changes that occur in the Windows File Serves. There is a need to delegate monitoring roles to one or more users in the domain and this can be effectively established using the technician delegation feature in DataSecurity Plus.

DataSecurity Plus allows delegation for two different roles

  1. Admin Role : The admin role will have complete privileges to the DataSecurity Plus settings and configurations.

  2. Operator Role : The operator roles will only have privileges to view reports, alerts and graphs configured by the administrator.

Any number of help desk technicians can be added from the admin tab of DataSecurity Plus.

To add a help desk technician

  1. Login as an admin user

  2. Click on the Technicians link under the Admin tab of DataSecurity Plus

  3. Click on "Add Technician" Link

  4. Select the Domain

  5. Choose the User and

  6. Select the Role for the selected User

  7. Click on Save

A role has now been delegated to the selected user.

When the user who is delegated an "admin" role logs into DataSecurity Plus console

He has complete privileges of the administrator and will be able to make configuration changes, view reports, schedule reports, view alerts, schedule alerts, perform other admin functions that DataSecurity Plus provides. The user who is delegated an admin privilege can modify his and other user roles as well.

When the user who is delegated an "operator" role logs in into DataSecurity Plus console

He has the privilege to view reports, view alerts and view charts from DataSecurity Plus console.