# CI-Synchronisierung

[Die Integration von OpManager mit ServiceNow](https://www.manageengine.com/de/network-monitoring/help/integrate-servicenow.html) unterstützt Netzwerkadministratoren dabei, OpManager-Alarme als Tickets in ServiceNow zu protokollieren. Sie können relevante [Benachrichtigungsprofile](https://www.manageengine.com/de/network-monitoring/help/configuring-notifications.html) für die jeweiligen Warnmeldungen konfigurieren und die OpManager-Alarme als ServiceNow-Tickets weiterleiten.

Im Folgenden finden Sie die CI-Felder und Schlüssel, die bei der Integration von OpManager mit ServiceNow synchronisiert werden.

## Klassenzuordnungen

| OpManager-Gerätekategorien | ServiceNow-Klassen |
|---|---|
| Server | Windows : cmdb_ci_win_Server Linux : cmdb_ci_linux_Server |
| Switch | cmdb_ci_ip_switch |
| router | cmdb_ci_ip_router |
| Firewall | cmdb_ci_ip_firewall |
| UCS | Blade : cmdb_ci_ucs_blade Chassis : cmdb_ci_ucs_chassis |
| Desktop | cmdb_ci_pc_hardware |
| DomainController | cmdb_ci_ad_controller |
| FCSwitch | cmdb_ci_storage_switch, cmdb_ci_fc_port |
| Load Balancer | cmdb_ci_lb |
| PDU | cmdb_ci_pdu |
| RAID | cmdb_ci_raid |
| Storage | cmdb_ci_storage_device |
| Tape Library | cmdb_ci_msd |
| UPS | cmdb_ci_ups |
| Wireless-LAN-Controller | cmdb_ci_netgear (Keine separate Klasse für WAN-Beschleuniger) |
| WAN-Beschleuniger | cmdb_ci_wan_accel_network |
| Drucker | cmdb_ci_printer |
| Wireless Access Point | cmdb_ci_wap_network |
| Wireless | cmdb_ci_netgear |

## Typen virtueller Maschinen

|  |  |
|---|---|
| Hyper-V-Host | cmdb_ci_hyper_v_instance |
| Hyper-V-VM | windows / linux Server |
| Nutanix-Host | cmdb_ci_nutanix_host |
| Nutanix-VM | cmdb_ci_nutanix_vm_instance |
| Nutanix-Cluster | cmdb_ci_nutanix_cluster |
| VMware-Host | cmdb_ci_esx_Server |
| VMware-VM | cmdb_ci_vmware_instance |
| VMware-vCenter | cmdb_ci_vcenter |
| Xen-Host | ---------NICHT UNTERSTÜTZT--------- |
| Xen-VM | ---------NICHT UNTERSTÜTZT-------- |

## Server

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| Seriennummer | serial_number |
| Beschreibung | description |
| RAM | ram |
| Festplattengröße | disk_size |
| Standort | location |
| Hersteller | manufacturer |
| Betriebssystem | operating_system |
| Service-Tag | service_tag |
| Kommentare | comments |
| Standort (Probe-Name) | location |

## Desktops

| Feld | Schlüssel |
|---|---|
| Name | name |
| Hersteller | manufacturer |
| Betriebssystem | operating_system |
| Seriennummer | serial_number |
| RAM | ram |
| Standort | location |
| Beschreibung | description |
| IP-Adresse | ip_address |
| Festplattenspeicher | disk_space |
| DNS-Domäne | dns_domain |
| Service-Tag | service_tag |
| Kommentare | comments |

## Switch / router / Firewall

| Feld | Schlüssel |
|---|---|
| Name | name |
| Hersteller | manufacturer |
| IP-Adresse | ip_address |
| Seriennummer | serial_number |
| DNS-Domäne | dns_domain |
| Kategorie | category |
| Service-Tag | service_tag |
| Beschreibung | description |
| SNMP-Standort | snmp_location |
| Modellnummer | model_number |
| Anzahl physischer Schnittstellen | physical_interface_count |
| Gerätetyp | device_type |
| Kommentare | comments |
| Standort | location |

## Domänencontroller

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Seriennummer | serial_number |
| Hersteller | manufacturer |
| DNS-Domäne | dns_domain |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |

## Drucker

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Seriennummer | serial_number |
| Hersteller | manufacturer |
| DNS-Domäne | dns_domain |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |

## FCSWitch

| Feld | Schlüssel |
|---|---|
| Name | name |
| Hersteller | manufacturer |
| DNS-Name | dns_name |
| Seriennummer | serial_number |
| Modellnummer | model_number |
| Beschreibung | description |
| IP-Adresse | ip_address |
| WWNN | wwnn |

### FCPorts

| Feld | Schlüssel |
|---|---|
| Geschwindigkeit | speed |
| Porttyp | port_type |
| WWNN | wwnn |
| Computer-Sys-ID (Sys-ID des FCSwitch - als Referenz) | computer_sys_id |

## Nutanix

### Nutanix-Cluster

| Feld | Schlüssel |
|---|---|
| Name | name |
| Version | version |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| NCC-Version | ncc_version |
| Cluster-UUID (UUID) | cluster_uuid |
| Cluster-Objekt-ID (Cluster-ID) | cluster_object_id |

### Nutanix-Speichercontainer

| Feld | Schlüssel |
|---|---|
| Name | name |
| Deduplizierung | deduplication |
| Festplattengröße | disk_size |
| Komprimierung | compression |
| Erasure Coding | erasure_code |
| Replikationsfaktor | replication_factor |
| Container-ID | cotainer_id |

### Nutanix-Speicherpool

| Feld | Schlüssel |
|---|---|
| Name | name |
| Festplattenspeicher (Kapazität) | disk_space |
| Objekt-ID (SP_ID) | object_id |

### Nutanix-Host

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| Festplattenspeicher | disk_space |
| Anzahl CPU-Kerne | cpu_core_count |
| Beschreibung | description |
| CPU-Name | cpu_name |
| CPU-Typ | cpu_type |
| Standort (Probe) | location |
| Kommentare | comments |

### Nutanix-VM

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| Arbeitsspeicher | memory |
| Festplattenkapazität | disk_capacity |
| Anzahl Netzwerkadapter | network_adapter_count |
| CPU-Anzahl | cpu_count |
| Objekt-ID (VM_ID) | object_id |
| VM-Instanz-ID (UUID) | vm_instance_id |
| Standort (Probe) | location |
| Kommentar | comment |

## UCS

### Felder für UCS

| Feld | Schlüssel |
|---|---|
| Name | name |
| Hersteller | manufacturer |
| Modellnummer | model_number |
| DNS-Name | dns_name |
| Anzahl der Chassis | number_of_chassis |
| Anzahl der Fabric Interconnects | number_of_fabric_interconnects |
| Standort (Probe-Name), Kommentare | location |

### Felder für Chassis

| Feld | Schlüssel |
|---|---|
| Name | name |
| Anzahl der IO-Module | number_of_io_modules |
| Anzahl der Lüfter | number_of_fans |
| Anzahl der PSU | number_of_psu |
| Anzahl der Server | number_of_Servers |
| UCS-Equipment (Referenz zu UCS) | ucs_equipment |
| Chassis-ID | chassis_id |
| Standort (Probe-Name) | location |

### Felder für Blade-Server

| Feld | Schlüssel |
|---|---|
| Name | name |
| Modellnummer | model_number |
| Anzahl CPU-Kerne | cpu_core_count |
| Blade-Seriennummer | blade_serial_number |
| Anzahl der Adapter | number_of_adaptors |
| UCS-Chassis (Referenz zum Chassis) | ucs_chassis |
| Standort (Probe-Name) | location |

### Felder für Rack-Einheit

| Feld | Schlüssel |
|---|---|
| Name | name |
| Anzahl der Kerne | number_of_cores |
| Anzahl der Adapter | number_of_adaptors |
| Gesamtspeicher | total_memory |
| Rack-Seriennummer | rack_serial |
| Modellnummer | model_number |
| UCS-Equipment (Referenz zu UCS) | ucs_equipment |

## WirelessAcessPoint

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| MAC-Adresse | mac_address |
| DNS-Domäne | dns_domain |
| Beschreibung | description |
| Kanäle | channels |
| Modellnummer | model_number |

## WAN-Beschleuniger

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| MAC-Adresse | mac_address |
| DNS-Domäne | dns_domain |
| Seriennummer | serial_number |
| Standort | location |
| Beschreibung | description |
| Kategorie | category |

## VMWare

### vCenter-Felder

| Feld | Schlüssel |
|---|---|
| Name | name |
| Vollständiger Name | fullname |
| IP-Adresse | ip_address |
| DNS-Name | dns_domain |
| Modellnummer | model_number |
| Edition | edition |
| API-Version | api_version |
| Standort | location |
| Seriennummer | serial_number |
| Instanz-UUID | instance_uuid |
| Version | version |

### Host-Felder

| Feld | Schlüssel |
|---|---|
| Name | name |
| Verbindungsstatus | connection_state |
| Betriebssystem | os |
| OS-Version | os_version |
| Beschreibung | description |
| vCenter-Referenz | vcenter_reference |
| Seriennummer | serial_number |
| Anzahl CPU-Kerne | cpu_core_count |
| CPU-Typ | cpu_type |
| Energiezustand | power_state |
| Hersteller | manufacturer |
| cCenter-Referenz-ID | vcenter_ref |
| CPU-Name | cpu_name |
| CPU-Anzahl | cpu_count |
| CPU-Geschwindigkeit | cpu_speed |
| CPU-Core-Thread | cpu_core_thread |
| DNS-Name | dns_domain |
| IP-Adresse | ip_address |
| Festplattenspeicher | disk_space |
| Standort | location |

### VMWare-VM

| Feld | Schlüssel |
|---|---|
| Name | name |
| DNS-Name | dns_domain |
| Arbeitsspeicher(MB) | memory |
| CPU-Anzahl | cpus |
| Anzahl Festplatten | disks |
| Image-Pfad | image_path |
| Anzahl Netzwerkadapter | nics |
| vCenter-UUID | vcenter_uuid |
| CPUs | cpus |
| vCenter-Referenz-ID | vcenter_ref |
| vCenter-Referenz | vcenter_reference |
| IP-Adresse | ip_address |
| VM-Instanz-ID | vm_inst_id |
| VMInstanz-UUID | vm_instance_uuid |
| Standort | location |
| Beschreibung | description |

## WLC und Wireless

| Feld | Schlüssel |
|---|---|
| Name | name |
| Hersteller | manufacturer |
| IP-Adresse | ip_address |
| MAC-Adresse | mac_address |
| DNS-Domäne | dns_domain |
| Beschreibung | description |
| Seriennummer | serial_number |
| Modellnummer | model_number |
| Anzahl physischer Schnittstellen | physical_interface_count |
| Standort | location |

## UPS

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| Hersteller | manufacturer |
| Beschreibung | description |
| Modellnummer | model_number |
| Seriennummer | serial_number |
| Service-Tag | serice_tag |
| Batteriestatus | battery_status |
| Ausgangsstrom | output_current |
| Ausgangsspannung | output_volts |
| Standort | location |
| Kommentare | comments |

## Bandbibliothek

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| DNS-Name | dns_name |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |
| Seriennummer | serial_number |
| Standort | location |
| Kommentar | comment |

## Speicher

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| DNS-Name | dns_name |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |
| Seriennummer | serial_number |
| Standort (Standortname) | location |
| Kommentar | comment |

## Hyper V

### HyperV-Host

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| Hersteller | manufacturer |
| Seriennummer | serial_number |
| Beschreibung | description |
| OS | os |
| Anzahl CPU-Kerne | cpu_core_count |
| CPU-Geschwindigkeit Mhz | cpu_speed_mhz |
| CPU-Name | cpu_name |
| CPU-Typ | cpu_type |
| Festplattenspeicher | disk_space |
| Objekt-ID (UUID) | object_id |
| Standort (Probe-Name) | location |
| Kommentare | comments |

### Hyper V VM

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| DNS-Name | dns_name |
| CPU-Anzahl | cpu_count |
| Festplatten | disks |
| Anzahl Netzwerkadapter | network_adapter_count |
| Objekt-ID (UUID) | object_id |
| OS-Name | os_name |
| Standort | location |
| Kommentare | comments |

## Load Blancer and PDU

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| DNS-Name | dns_name |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |
| Seriennummer | serial_number |
| Standort (Probe) | location |
| Kommentare | comments |

## Raid

| Feld | Schlüssel |
|---|---|
| Name | name |
| IP-Adresse | ip_address |
| Hersteller | manufacturer |
| DNS-Name | dns_name |
| Modellnummer | model_number |
| Service-Tag | service_tag |
| Beschreibung | description |
| Seriennummer | serial_number |