# Software Deployment How To's

## How do I install the Microsoft Access Snapshot Viewer silently?

### Description

This document provides steps required to install the Microsoft Access Snapshot Viewer silently. There is a bug that does not allow Microsoft to install the Snapshot Viewer silently. Refer to [http://support.microsoft.com/kb/885883](http://support.microsoft.com/kb/885883) for more information. Microsoft has provided a hotfix which allows the silent switches to work.

### Steps

To install the Microsoft Access Snapshot Viewer silently, you must complete the following tasks:

- Download and put the executable file in the network share repository
- Add the package and deploy it

To download and put the executable file in the network share repository, follow the steps given below:

1. Request for the hotfix for this application from [http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=885883&kbln=en-us](http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=885883&kbln=en-us)  
   **Note**: You will receive a password through an e-mail message from Microsoft.
2. Extract the .zip file to a folder using the password  
   **Note**: The extracted folder contains a file named snpvw.exe.
3. Extract the files from snpvw.exe to a folder using the /C and /T switches. For example:

   ```
   snpvw.exe /C /T:"C:\Extracted"
   ```

4. Copy the extracted files to the network share repository as configured in Software Deployment

You have now extracted the required files and put them into the network share repository. Your executable file is ready. You are now required to add a package from the Endpoint Central MSP console.

To add the package and deploy it, follow the steps given below:

1. Click the **Software Deployment** tab
2. Click **Add Package**
3. Choose **MSIEXEC/EXE/ISS/Command**
4. Enter the name of the application
5. Select **Network Path**
6. In the **Installation Command with Switches/Arguments** section, browse for the setup.exe file in the folder in which it was extracted
7. Specify the silent install switch as /QNT
8. Click **Add Package**
9. Select the package that you added
10. Click **Install/Uninstall Software**
11. Select the required computers
12. Click **Deploy**

You have deployed the package to install Microsoft Access Snapshot Viewer silently.

The settings will reflect in the client computers during the agent's 90-minute refresh cycle, during startup or during logon—whichever takes place earlier.