This e-book contains top five things an MSP should look out for while choosing their next Remote Monitoring and Management (RMM) Tool. RMM is a software platform used for remote management of desktops, servers, and mobile device for any network.
It is achieved by delivering a light weight software (few megabytes at most), traditionally called an agent, onto each device on the network. This agent scans the devices, gathers all the necessary information (hardware and software) and posts it back to the RMM, thereby connecting all of these disparate endpoints from one solution.
Now each MSP has unique needs (depending on their clients) and they would require an RMM to fulfil the services which they aim to provide. However, numerous MSPs fall into the trap of having an RMM bursting with all the fancy features without getting the basics right. Every sales person, who sell RMM products, would gloat about the best features in their product but would falter to tell you the drawbacks.
It's a simple fact, NO RMM is perfect! That's why we've come up with this e-book to educate MSPs in getting the basics right before purchasing their next RMM software. Download the e-book to discover more!