Service Packs

Service Packs and Hotfixes

Note: If you are new to Endpoint Central MSP, download the complete EXE. there is no need to download Service Pack/Hotfix separately.

We recommend users to move to the latest version of Endpoint Central MSP - Build - (Learn what's new!).

The SHA256 checksum hash value is -

Update Path Finder

Service Pack path to the latest version

How can I find build number?
  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 90001 to 90145Download and upgrade to 91003.80b87fa67ddaca1ed514d9fc6e1d965ad017eea70397562ce2721d053c53f343
  • 91001 to 91129Download and upgrade to 92006.8c7656d2bd17d25b978ee5a172594f0a9906b7104edd6ca132184594cdbc5f07
  • 92000 to 92120Download and upgrade to
  • 10.0.0 to 10.0.716Download and upgrade to 10.1.2119.10.ae829ff8aa33016bcd8462922d9d2e8e290dae3cef055dc460208e44de2e4d13
  • 10.1.2119.1 to -Download and upgrade to -.-

Important Note

  1. To prevent your antivirus from scanning, add the following to your Antivirus' exclusion list:
    • Endpoint Central MSP installation directory
    • Endpoint Central MSP Directory folder in which DC database is running.
  2. If the Endpoint Central MSP Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process.
  3. If you have to install a couple of service packs and hotfixes to reach the latest version, it is recommended to exit the Update Manager tool for every PPM installation.

Instructions to Apply Service Packs & Hot Fixes

What is a Failover Server setup?

A Failover server is a secondary server that starts managing your devices if the primary server goes down, thus eliminating any downtime caused. Learn more.

How to check whether you have a Failover Server setup or not?

In the Endpoint Central MSP's web console, go to the Admin tab, under Server Settings, click Failover Server.

If you do not have a Failover Server setup, then the page will look similar to the image given below:

If you do have a Failover Server setup, then the page will look similar to the image given below:

Depending upon the type of setup you have, please follow the instructions below.

Steps to follow if you do not have a Failover Server setup

Steps to follow if you have a Failover Server setup

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