# Description

This document provides solutions for some of the common error codes that you might face while installing Windows 11.

## Errors you might encounter while installing Windows 11

| Error Codes | Cause | Workaround |
|---|---|---|
| - Unknown error code: 50001<br>- Incorrect Function<br>- Unknown error code: 50002<br>- Unknown error code: 50004<br>- Invalid function<br>- The system cannot find the file specified | Corrupted ISO File | Delete the existing ISO File from the patch store. Then, re-download the ISO file from [VLSC](https://www.microsoft.com/Licensing/servicecenter/default.aspx) or use the media creation tool and rename and copy the ISO file in the patches store and re-deploy the feature pack update. |
| - Unknown error code: 50003 | **Edition Mismatch**<br>This error occurs if you have the Enterprise edition of Windows 11 but try to deploy the ISO file of other editions. | Kindly download and deploy the ISO file that applies to your edition. |
| - Access is denied<br>- Unknown error code: 50005 | You might have configured GPO / Antivirus / Endpoint Security to block external drives and launching of setup.exe [OR] Access was denied to migrate the data. | Follow the below steps to resolve the issue:<br>1. Allow external drives mounting and launching of setup.exe in your GPO / Antivirus / Endpoint Security.<br>2. Make sure that you have given read/write access to the following folders (**C:\Users\USERNAME\AppData**, **C:\Windows\System3 & C:\Apps**).<br>3. Go to **C:** drive in the file explorer.<br>4. Click View and check the **Hidden Files** check box.<br>5. Rename the folder named **$WINDOWS. ~ BT**.<br>6. Redeploy the feature pack. |
| - Unknown error code: 50006<br>- Unknown error code: 1047526908 | **Language Mismatch**<br>This error occurs if you've downloaded the ISO file in a different language than your system's native language. | Kindly download the ISO file in your correct applicable language. |
| - Unknown error code: 50007 | **Version Mismatch**<br>This issue occurs if you've downloaded the ISO file mismatches with the system's OS version. Say, you've downloaded the ISO file for Windows 10 20H2 but deployed it to Windows 11. | To resolve this issue, kindly download the ISO file that applies to your OS version. |
| - Unknown error code: 50008 | **Unable to retrieve the mounted drive letter**<br>You might have configured GPO / Antivirus / Endpoint Security to block PowerShell commands. | Allow PowerShell commands in the GPO / Antivirus / Endpoint Security and then re-deploy the feature pack. |
| - Unknown error code: 50009 | ISO file placed in the patches folder/ patch store is less than 3 GB for Windows 11 x64 bit machine. | To resolve the issue, delete the ISO file in the patches folder of the client machine and redeploy the feature pack. If the size of the ISO file present in the patch store is also lesser than the prescribed size then delete the existing ISO File from the patch store.<br><br>Then, redownload the ISO file from VLSC or use the media creation tool and rename and copy the ISO file in the patches store and redeploy the feature pack update. |
| - Unknown error code: 50010 | **TPM Required**<br>The System TPM Version is not Compatible with Windows 11. | For Windows 11, the minimum required TPM version is 2.0 and above. |
| - Unknown error code: 50011 | **Processor Incompatible**<br>The System doesn't have a required processor. | For Windows 11, the minimum requirement is 1 gigahertz (GHz) or faster with 2 or more cores on a compatible 64-bit processor or System on a Chip (SoC). |
| - Unknown error code: 50012 | **Not Enough RAM**<br>The System doesn't have enough RAM. | For Windows 11, the minimum requirement of RAM is 4 gigabytes (GB). |
| - Unknown error code: 50013 | **Firmware Incompatible**<br>The System doesn't have UEFI & Secure Boot. | For Windows 11, UEFI & Secure Boot capability is needed. |
| - Unknown error code : 50016 | Restart Pending from the previous Feature Pack Installation. | Restart the system to complete the windows feature upgrade. |
| - Unknown error code: 183<br>- Cannot create a file when that file already exists.<br>- The process cannot access the file because it is being used by another process.<br>- Unknown error code: 2147023278 | setup.exe might be already running in the background. | To fix this issue, open Task Manager and check whether the following tasks are running:<br>1. setup.exe<br>2. setup host.exe<br>3. windows installer<br>4. windows setup<br>5. Modern setup host<br><br>If any of the above tasks are running, kill the tasks and try deploying the feature pack again. |
| - Unknown error code: 1047526904 | Incompatible apps present in the system are blocking the upgrade. | Navigate to **\logs\panther**.<br>Open **scanresult.xml** and **Compatdata.xml** and search for **CompatibilityInfo BlockingType="Hard"**. You will be able to find all the incompatible apps installed on the computer. |
| - Unknown error code: 1047526912<br>- Unknown error code: 1047526910 | Your PC doesn’t meet the minimum requirements to download or install the upgrade to Windows 11. | 1. Navigate to **\logs\panther**.<br>2. Open **scanresult.xml** and **Compatdata.xml** and search for **CompatibilityInfo BlockingType="Hard"**. You will be able to find the system requirement that is not satisfied.<br>3. **Setup_InsufficientSystemPartitionDiskSpace** indicates "Your system reserved partition does not have enough space for the upgrade", so extend the system reserved partition space.<br>4. **Setup_HostIsBootedFromVHD** indicates "Your Operating system running in the native Boot VHD (Virtual Hard Disk) where OS upgradation is not possible".<br>5. **Setup_PendingFirmwareUpdateWithPower** – If a firmware update is pending because of power this error may occur. Update the firmware and then deploy the feature pack.<br>6. [Learn more about the minimum requirements for Windows 11](https://www.microsoft.com/en-IN/windows/windows-11-specifications?r=1) |
| - Unknown error code: 1047527161 | The Unknown error code: 1047527161 (0xC1900107) indicates "A cleanup operation from a previous installation attempt is still pending, and a system restart is required to continue the upgrade." | **Method 1:**<br>Restart the system and redeploy the feature pack update.<br><br>**Method 2:**<br>1. Go to C: drive in the file explorer.<br>2. Click View and check the "Hidden Files" check box.<br>3. Rename the folder named **$WINDOWS. ~ BT**.<br>4. Perform Disk Cleanup. Refer: https://support.microsoft.com/en-in/help/4026616/windows-10-disk-cleanup<br>5. Redeploy the feature pack update. |
| - %1 is not a valid Win32 application | This error occurs when you have deployed the dependency patch of the feature pack. | Scan the systems and check the missing patches list. Deploy the patch where its description starts with **Feature Pack Update**. |
| - Unable to download the dependency file from the server | There might be a connectivity issue between the server and the agent. | Redeploy the feature pack update. If the problem persists, [contact support](https://www.manageengine.com/patch-management/support.html) |
| - Unknown error code: 2147010798 | A file needed by Windows Update is likely damaged or missing. | Try repairing your system files.<br>1. Open an elevated command prompt.<br>2. Copy and paste the below command:<br><br>```\nDISM.exe/Online/Cleanup-image/Restorehealth\n```<br>3. Redeploy the feature pack update. |
| - Unknown error code: 1047527167 | A driver caused a problem. | 1. Disable or remove all third-party antivirus or antispyware from your system. Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard, and display.<br>2. Update installed drivers.<br>3. Redeploy the feature pack. |
| - Unknown error code: 1047526942<br>- Unknown error code: 1047526941<br>- Unknown error code: 1047526940<br>- Unknown error code: 1047526939 | A pre-install script failed to execute or returned an error. | You are using a custom script(s) that can set up a few things right along with the installation. These scripts can install software, apply group policy, and so on. If you are receiving any of these error codes, then there is a problem with the script(s). |

You can also refer to the official Microsoft documents attached below:

- https://support.microsoft.com/en-us/windows/get-help-with-windows-upgrade-and-installation-errors-ea144c24-513d-a60e-40df-31ff78b3158a#WindowsVersion=Windows_11
- https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolution-procedures

If the problem persists, contact [support](https://www.manageengine.com/desktop-management-msp/support.html)

Check the [errors you might encounter while installing Windows 10](https://www.manageengine.com/desktop-management-msp/windows10-installation-failed.html)