What is temporary access?

Temporary access is the privileged access granted to the devices that are not present in the trusted device list. This access is valid temporarily until it expires. The duration of access must be configured in the temporary access policy at the time of policy creation.

In some cases, the user or the device may have no access to the internet. For example, an employee offsite may want to read a certain file. In such cases, the user has to request for the access code to the Device Control Plus administrator. The administrator in turn, generates an access code and mails it to the end user. The user must apply this code in order to verify the authenticity, which grants the temporary access permissions.

There are two methods by which temporary access can be assigned to a device:

  1. Granting temporary access to devices within the network.
  2. Requesting temporary access for offline devices.

How to grant temporary access to devices within the network?

  1. Open Device Control Plus console --> Click Temporary access
  2. Click create policies
  3. Defining the targets

    1. Enter the computer name.
    2. Select the duration type.
    3. Duration Type

      • Window : This option allows you to specify the exact start and end time within which the device can access your computer.
      • Fixed : This option allows you to specify the length of the duration within which the device can access your computer.
    4. Select the duration of access based on your preference.

    Adding the allowed device.

    To add the allowed device, follow the steps below:

    1. Select the device type.
    2. Allow the device type by 'all' means that all the devices of the selected type will be granted temporary access. If you choose to allow devices by 'device instance path' then, the respective devices will be granted temporary access.
    3. Click add
    4. Click 'deploy immediately' to grant temporary access immediately. Or, click 'save as draft' to save the policy locally and deploy it in the future when required.

    Requesting temporary access for offline devices.

    When a user, present offline or has no access to the internet and tries to connect his device to a Device Control Plus protected computer, an error message is thrown which says " This device has been restricted".

    From there, the user will be given an option to request for temporary access to the Device Control Plus administrator.

    How to grant temporary access to access requesting devices?

    1. Follow steps from 1 to 3 in the 'granting temporary access' section.
    2. Click Generate Code.
    3. Enter the email ID of the user to whose device you want to grant access.
    4. Click Send.
    5. Else, if you have not configured your mail server, download the temporary access key and mail it to the respective user on your own.
    6. The user must apply this code in order to verify the authenticity, which grants the temporary access permissions.