Why digital experience issues go unnoticed

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Limited visibility into device health and user-side friction

IT teams can’t see slowdowns, crashes, performance dips, or digital friction until users complain — leading to blind spots and reactive support.

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Devices deteriorate silently over time with no early warnings

Performance degradations, aging hardware, battery wear, and app instability build up gradually - with no cues until it becomes severe enough to disrupt work.

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Insufficient data to diagnose and resolve issues quickly

Troubleshooting depends on user descriptions, manual checks, or remote sessions. Without real-time telemetry and RCA indicators, MTTR increases and issues repeat.

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Automation and remediation don’t scale with the environment

Scripts, fixes, and policies remain manual or ad-hoc. IT lacks unified, reusable, automated workflows that can address issues proactively across thousands of devices.

How DEX Manager Plus bridges the Digital Experience Gap

  • Collects telemetry across devices, apps, and networks.

  • Analyzes performance to detect anomalies.

  • Pinpoints root causes with clear insights.

  • Executes automated workflows to resolve issues fast.

Our DEX capabilities that power proactive IT

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Benefits

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Reduce service desk tickets.

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Improve hybrid workforce productivity.

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Resolve issues before users complain.

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Streamline onboarding and device readiness.

Choose the right solution for your needs here?

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  • For organizations needing deep experience analytics while using their existing endpoint management tools.
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Extensive action library

Experience insights

Endpoint Monitoring

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  • Combine experience monitoring with complete endpoint control.
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  • all the features of Dex Manager Plus
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