# System Requirements for Cloud

**Last Updated On**: 10 Aug 2026  
**5 minutes read**

The system requirements for using DEX Manager Plus Cloud include the following:

- Hardware requirements for distribution servers
- Hardware requirements for DEX Manager Plus agents
- Software requirements
- Supported browsers

## Minimum hardware requirements for distribution servers

| Number of computers managed using the distribution server | Processor information | RAM size | Hard disk space |
|---|---|---|---|
| 1 to 500 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.0 GHz 3MB cache<br>**Virtual Machine:** 4 virtual processors 2.0 GHz 3 MB cache | 4GB | 6GB* |
| 501 to 1,000 | **Physical Machine:** Intel Core i3 (2 core/4 thread) 2.9 GHz 3 MB cache<br>**Virtual Machine:** 4 virtual processors 2.9 GHz 3 MB cache | 4GB | 12GB* |
| 1,001 to 3,000 | **Physical Machine:** Intel Core i5 (4 core/8 thread) 2.3GHz<br>**Virtual Machine:** 8 virtual processors 2.3 GHz | 8GB | 16GB* |
| 3,001 to 5,000 | **Physical Machine:** Intel Core i7 (6 core/12 thread) 3.2 GHz<br>**Virtual Machine:** 12 virtual processors 3.2 GHz | 8GB | 20GB* |

\*This amount may increase depending on the number of software applications and patches that are deployed from each server.

## Minimum hardware requirements for DEX Manager Plus agents

| Hardware | Requirement |
|---|---|
| Processors | Intel Pentium |
| Processor Speed | 1.0GHz |
| RAM Size | 512MB |
| Hard Disk Space | 3GB* |

\*This amount may increase depending on the number of software applications and patches that are deployed from each server.

**Note:** Supported processor architecture: x86 or x64 (64-bit Intel/AMD). ARM processors are not currently supported.

## Ports

Ports used by DEX Manager Plus Cloud are **443** for server agent communication and **8384** for communication between (remote) agent and distribution server. For more details on domains required for agent communication and whitelisted IPs, refer [this document](https://www.manageengine.com/digital-employee-experience/help/cloud/server/domains-required-for-agent-communication.html).

## Software Requirements

The supported operating systems (OSs) for distribution servers and DEX Manager Plus agents include the following:

### Distribution servers

<https://www.manageengine.com/products/desktop-central/iframe-doc.html?distribution-servers>

\*Recommended for managing 5,000 or more endpoints

## DEX Manager Plus Agents

You can use DEX Manager Plus to manage the computers running on the following operating systems:

<https://www.manageengine.com/products/desktop-central/iframe-doc.html?win_mac_os>

\*Represents conditional support

### For managing mobile devices

- **Android:** Android devices running on version 4.0 or above
- **iOS (including iPhones, iPads, and iPods):** iOS devices running on version 4.0 or above
- **Windows smartphones:** Devices running on version Windows Phone 8.1 or above
- **Windows laptops (including Surface Hubs and Surface Pros):** Devices running on Windows 10
- **Chrome OS:** Devices running on version 57.0 or later
- **tvOS:** Devices running on version 7.0 or above
- **macOS:** Devices running on version 10.13 or later

**Note:** A TLS version of 1.2 and above is required for the legacy devices to be managed using DEX Manager Plus Cloud.

## Supported browsers

Any of the following browsers can access the DEX Manager Plus Cloud console:

- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Zoho Ulaa

**Note:** The screen resolution should be 1280 x 1024 pixels or higher.

Currently, all Linux Agents (including the ones under distribution server) only support direct download of patches from the vendor.

For more details on domains required for agent communication in DEX Manager Plus cloud, refer this [document](https://www.manageengine.com/digital-employee-experience/help/cloud/server/domains-required-for-agent-communication.html).