Custom Group Overview
Custom Groups empower you to organize computers and users using both manual and criteria based —like OS name, OS Version, and more. This grouping simplifies IT management and ensures that you always reach the right devices at the right time. Whether you're deploying software, applying patches, pushing configurations, or generating reports, Custom Groups bring precision targeting, greater flexibility, and automation-ready structure to every task. By defining these groups in advance, streamline operations across your entire network. It’s a scalable, efficient solution designed to boost productivity and enhance control over your IT environment.
Custom Groups can be created based on computers or users and are classified into the following categories to help organize and manage devices efficiently.
Computer Based Custom groups
Static Unique Custom Group:
Static Unique Groups ensure that each device belongs to one exclusive group. You can build these groups manually or map them from Active Directory OUs—giving you precise control over device organization. This one-to-one mapping is perfect for streamlined operations, especially when assigning Scope to technicians. It keeps your environment easy to manage.
Static Custom Group:
Static group allows you to select devices manually or link them with AD groups. Devices in these groups can also belong to other groups, making them ideal for targeting devices across multiple tasks.
Create a custom group
To create Custom groups, kindly find the below navigations:
- Navigate to Admin > Custom Groups > Create new group.
- Provide a Group Name and Description.
- Select the appropriate Group Category and define a group members.
- Click create Group.
Modify a custom group
- To modify a custom group, navigate to the custom group > Action column of a specific Custom group > Modify Group.
Delete a custom group
- To delete a custom group individually, navigate to Custom Group > Action column of the specific custom group > Delete Group.
- For bulk deletion, select the Custom groups which needs to deleted and select the delete option.
View deployment activities for custom groups
Custom Groups also provide clarity on where they are applied, allowing visibility into deployments and efficient management of group-specific activities.
To check where a Custom Group is used:
- Go to Custom Groups > Select the desired group > Deployments tab.
- From there, you can view the applied deployments associated with that group.
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