Agent Footprint

Last Updated On: 02 Apr 2026|

6 minutes read |

Overview

This page provides a comprehensive look at the agent—its communication mechanisms, data usage, operational behavior, and resource consumption across Windows, macOS, and Linux systems.

The agent is a lightweight software component installed on endpoints managed by the product. It plays a critical role in executing tasks configured in the central server, such as uninstalling software or deploying patches. Once a task is initiated on the server, the agent ensures its execution on the endpoint.

Agent-Server Communication

Agents contact the server during:
- Computer startup – to fetch computer-specific configurations
- Every 90 minutes – as part of a scheduled refresh cycle
During the refresh cycle:
- The agent downloads the Metadata.xml file
- Parses it to identify tasks, dependencies, and patch files
- Executes the tasks and logs the timestamp to trigger future cycles

Data Collected by the Agent

Installed Software: Lists all apps with version, publisher, and classification
Hardware Info: Includes CPU, RAM, GPU, BIOS, model, and service tag
OS Info: Name, version, language, and product key
System Info: Hostname, domain, IP/MAC address, user details, startup time
Device Performance, Stability and Reliability metrics
Application crash details

Agent Functionalities

Inventory Scan: Collects hardware/software data
Troubleshooting: Assists in resolving agent connectivity issues
Deployment: Applies policies

Windows Agent Footprint

The agent uses the following ports and protocols:

Port 443 – HTTPS communication with Central Server
Port 443 – TCP for on-demand operations via Notification Server

Up to 1 GB disk space may be used by the agent. Temporary files are cleared after configuration execution.

Operation	Process Name	Bandwidth	CPU Usage
Idle	dcagentservice.exe, dcondemand.exe, dcagenttrayicon.exe	≥ 100 KBps	≤ 0.1%
Inventory Scan	dcinventory.exe	≥ 1024 KBps	5–10%
Agent Upgrade	dcconfig.exe, AgentUpgrader.exe	≥ 1024 KBps	0–2%

DEX

Application Name	Purpose	CPU Consumption	Memory Consumption
ECEAService.exe	EA agent parent process	0.2 - 0.7%	0-20 MB
ECEAEventTracer.exe	Captures events like app crash and app hang .	0.1 - 0.7%	0-10 MB
ECEAPerfMon.exe	Monitors CPU, GPU and memory consumption	0.1 - 0.7%	0-15 MB
ECEADataManager.exe	Exports data and manages	0.2 - 0.7%	0-20 MB
ECEAScanner.exe	Scans hardware and event viewer details	<0.2%	0-1 MB
ECEAWebRequestHandler.exe	Data communication handler	<0.2%	0-1 MB
ECEATelemetry.exe	Fetches device metrics	<0.5%	0-25 MB
ECEAScore.exe	User experience score calculator	<0.5%	0-5 MB
ECEAReplication.exe	Replicates DEX meta files on Agent	<0.2%	0-1 MB
ECDSEAWorker.exe	Replicates DEX meta files on Distributed Server	<0.2%	0-1 MB
ECWorkflow.exe	Workflow Execution	<0.5%	0-5 MB
ECEASensor.exe	Sensor Execution (Standalone and Workflow )	<0.5%	0-4 MB
ECEAEngage.exe	Engage UI Window	<0.2%	9 MB