# Agent Footprint

**Last Updated On**: 02 Apr 2026  
**6 minutes read**

## Overview

This page provides a comprehensive look at the agent—its communication mechanisms, data usage, operational behavior, and resource consumption across Windows, macOS, and Linux systems.

## Agent Function

The agent is a lightweight software component installed on endpoints managed by the product. It plays a critical role in executing tasks configured in the central server, such as uninstalling software or deploying patches. Once a task is initiated on the server, the agent ensures its execution on the endpoint.

## Agent-Server Communication

- Agents contact the server during:
  - Computer startup – to fetch computer-specific configurations
  - Every 90 minutes – as part of a scheduled refresh cycle
- During the refresh cycle:
  - The agent downloads the `Metadata.xml` file
  - Parses it to identify tasks, dependencies, and patch files
  - Executes the tasks and logs the timestamp to trigger future cycles

## Data Collected by the Agent

- Installed Software: Lists all apps with version, publisher, and classification
- Hardware Info: Includes CPU, RAM, GPU, BIOS, model, and service tag
- OS Info: Name, version, language, and product key
- System Info: Hostname, domain, IP/MAC address, user details, startup time
- Device Performance, Stability and Reliability metrics
- Application crash details

## Agent Functionalities

- **Inventory Scan:** Collects hardware/software data
- **Troubleshooting:** Assists in resolving agent connectivity issues
- **Deployment:** Applies policies

## Windows Agent Footprint

The agent uses the following ports and protocols:

- Port 443 – HTTPS communication with Central Server
- Port 443 – TCP for on-demand operations via Notification Server

Up to 1 GB disk space may be used by the agent. Temporary files are cleared after configuration execution.

| Operation | Process Name | Bandwidth | CPU Usage |
|---|---|---|---|
| Idle | dcagentservice.exe, dcondemand.exe, dcagenttrayicon.exe | ≥ 100 KBps | ≤ 0.1% |
| Inventory Scan | dcinventory.exe | ≥ 1024 KBps | 5–10% |
| Agent Upgrade | dcconfig.exe, AgentUpgrader.exe | ≥ 1024 KBps | 0–2% |

## DEX

| Application Name | Purpose | CPU Consumption | Memory Consumption |
|---|---|---|---|
| ECEAService.exe | EA agent parent process | 0.2 - 0.7% | 0-20 MB |
| ECEAEventTracer.exe | Captures events like app crash and app hang. | 0.1 - 0.7% | 0-10 MB |
| ECEAPerfMon.exe | Monitors CPU, GPU and memory consumption | 0.1 - 0.7% | 0-15 MB |
| ECEADataManager.exe | Exports data and manages | 0.2 - 0.7% | 0-20 MB |
| ECEAScanner.exe | Scans hardware and event viewer details | <0.2% | 0-1 MB |
| ECEAWebRequestHandler.exe | Data communication handler | <0.2% | 0-1 MB |
| ECEATelemetry.exe | Fetches device metrics | <0.5% | 0-25 MB |
| ECEAScore.exe | User experience score calculator | <0.5% | 0-5 MB |
| ECEAReplication.exe | Replicates DEX meta files on Agent | <0.2% | 0-1 MB |
| ECDSEAWorker.exe | Replicates DEX meta files on Distributed Server | <0.2% | 0-1 MB |
| ECWorkflow.exe | Workflow Execution | <0.5% | 0-5 MB |
| ECEASensor.exe | Sensor Execution (Standalone and Workflow) | <0.5% | 0-4 MB |
| ECEAEngage.exe | Engage UI Window | <0.2% | 9 MB |