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About this webinar

Join Erick Simpson as he reveals the common misconceptions about network monitoring and endpoint management, and how his top-performing MSP partners use and position these services to not only increase net profit but grow top-line revenue with clients as well.

This must-attend session is for technical leaders and teams only and will include specific strategies and how-to’s that you can implement immediately to reduce your service delivery labor and stress (improving staff satisfaction and morale) while increasing your value to your clients.

What You'll Learn

During this session, we will:

  • Reveal why traditional “network monitoring” doesn’t cut it anymore – and how to flip the script to make it a true profit center and revenue generator
  • Share 3 new ways to use these services to grow lifetime strategic value with clients you probably aren’t doing
  • Discuss how to position these services and use reporting correctly to keep clients for life
  • Demonstrate ways to improve staff morale and satisfaction to reduce churn
  • Host a panel discussion of MSP partners who will share their insights on how they are executing these strategies successfully

Featured Speakers

Erick Simpson

MSP Expert, Thought Leader & Influencer

Erick Simpson is the IT Industry's Foremost MSP Business and Channel Growth Expert, Influencer, Thought Leader, Author, Speaker and Consultant. He is one of the most recognized, and sought-after Security, Cloud and Managed Services business improvement and transformation experts, consultants, authors and speakers in the industry with over 54 publications.

Nisha Balajee

Technical Evangelist, ManageEngine MSP solutions

Nisha Balajee is a technical evangelist at ManageEngine, a division of Zoho Corp. She is an enthusiastic learner of remote monitoring and management trends in the market. She specializes in assisting MSPs across the globe on how to better equip themselves with exclusively designed MSP solutions that simplify their client management processes.

MSP Partners at the panel discussion

Haris Gkoutzigiannis

Senior Systems Engineer, Cambrian Technologies

Haris Gkoutzigiannis is a senior systems engineer at Cambrian Technologies, a 100% cloud oriented MSP. He is a design architect and aids customers in cloud migration and solutions implementation to meet his customer expectations to the maximum with optimized costs. He holds seven AWS and Microsoft certifications.

Rudi Martins

Enterprise Architect, Datacentrix

Rudi Martins is an enterprise architect at Datacentrix, a hybrid IT systems integrator and MSP. He has architected and implemented strategic IT solutions aligned to business requirements to help improve business results. He has created effective service delivery teams to implement strategies that meet measurable customer expectations with effective IT operations.

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