How to uninstall Endpoint DLP Plus agent?

Problem

Your users are unable to uninstall the Endpoint DLP Plus Agent from Add/Remove Programs, as there is no provision available to do the same.

Cause

You may encounter this problem if you have enabled the Restrict users from uninstalling the agent from control panel option under Admin -> Security Settings -> Secure Login while deploying agents to computers.

Resolution

Revoke User Permissions to Add/Remove Programs

If you want to allow your users to uninstall agent from client machines,

1. Under Admin tab, click on Security Settings.
2. Disable the Restrict users from uninstalling the agent from control panel option.

The update will get reflected during the subsequent communication between the Agent and the Server. And the users will be able to see options to add or remove under the Add/Remove Programs section.

Agent uninstallation

To uninstall the agents from the computers, follow the steps mentioned below.