Transform your digital enterprise with ManageEngine AI

Zia is our proprietary AI, built from the ground up to deliver powerful, context-aware intelligence to the ManageEngine digital enterprise management platform.

A privacy-first AI that is enterprise-safe by default and works across identity, endpoints, networks, and security, scaled to whatever the task actually requires. Small models handle the routine. Larger ones step in when the reasoning gets harder, so you're never paying oversized compute for a routine job.

When the AI already knows your environment

Zia is built in across every layer of ManageEngine. Knowing
what's normal in your environment, and what isn't, is what
makes the rest of this possible.

Problems that would sit unnoticed across separate tools get connected while they're still small, so fewer of them ever reach the point where the business notices.

The diagnosis, the affected users, the change that caused it, all of it is established before anyone opens the ticket. How fast something gets fixed stops depending on who's on shift and what they remember.

Attackers automated their side of this a while ago. Investigation now happens at machine speed on your side too, so your security team's judgment goes to the threats that matter rather than the volume generated to hide them.

What changed, who touched it, and details recorded when they happen. The evidence is already there when the request comes.

IT work rarely stops at IT. A failed onboarding is a delayed hire. An unpatched endpoint is an audit finding and a potential security vulnerability. When the same intelligence runs across service management, endpoints, identity, and security, those handoffs stop being where things go missing.

From asking questions to handing over the work

Thirteen years of work sit behind what Zia is today. It isn't off-the-shelf AI, but a set of components you draw on as far as you want to go, starting with answers, moving to work that gets done without you, and extending to agents and connections you build yourself.

Zia Chat

A conversational copilot across every ManageEngine product. Zia Chat understands context from across your environment.

Zia LLM

Zoho hosted LLMs, purpose-built for business and IT use cases where your data is never used to train AI models, or never shared externally.

Zia Agents

Self-serve agents that work independently or together across your enterprise resolving issues not just giving recommendations.

Zia Agent Studio

Build, test, and, deploy your own agents for your workflows using natural language, no coding required.

Zia Agent Store

A marketplace of pre-built agents ready to deploy in minutes, built for your ManageEngine ecosystem.

Zoho MCP

Extend Zia Chat and Zia Agents to your external tools, APIs, and data through the MCP layer.

One intelligence layer across
your IT infrastructure

Whether it's securing an identity, catching a threat, or answering a question in plain language, the same context and reasoning are doing the work underneath.

Adopt it on your terms

Adopting AI across your infrastructure raises questions your security and
compliance teams will ask before your IT teams do. Where your data sits, which
model runs, and what it costs stay your decisions.