Frequently Asked Questions

This set of Frequently Asked Questions about ADManager Plus tries to answer your queries. Kindly mail us if you have any questions that remain unanswered.

• What is ADManager Plus?
• What Operating Systems / Platforms and Environments does ADManager Plus support?
• What is the difference between Free, Standard and Professional Editions?
• How is ADManager Plus licensed?
• ADManager Plus runs in a web browser. Does that mean I can access it from anywhere?
• Do I need any prerequisite software to be installed before using ADManager Plus ?
• Can ADManager Plus work if DCOM is disabled on remote systems?
• Does ADManager Plus support multiple languages?
• Can I manage multiple Domains?
• Can I manage domains of different forest?
• What are the advantages of Bulk User Management compared to Active Directory Tools?
• What is a User Template? What is the advantage of using Template in Bulk User Creation?
• What are the advantages of Delegation through ADManager Plus?
• What is the difference between account disabled users and inactive users?
• What is the difference between account expired users and password expired users?

1. What is ADManager Plus?

ManageEngine ADManager Plus is a 100% web-based product that provides centralized administration and management of Windows Active Directory. You can use ADManager Plus to perform the following:

• Create bulk user accounts in the Active Directory with the flexibility to import properties from a csv file.
• Modify the existing user account properties including Exchange Mailbox and Terminal Services properties.
• Generate and view granular reports of users, computers, groups like Inactive Users, Disabled Users, Users in Nested Groups, Distribution Groups, Security Groups, Inactive Computers, etc.
• Create and delegate security roles for granting/revoking permissions to security principals.
• Search ACEs and Active Directory objects.

2. What Operating Systems / Platforms and Environments does ADManager Plus support?

Supported Operating Systems / Platforms:

• Windows 8
• Windows 7
• Windows Vista
• Windows XP
• Windows Server 2012
• Windows Server 2008 R2
• Windows Server 2008
• Windows Server 2003
• Windows Server 2000
• Windows 2000 Professional

Supported Environments:

• Active Directory based Windows 2000/2003/2008/2008 R2 Domain setup

Note: Windows Domain setup below Windows 2000 is not supported.

3. What is the difference between Free, Standard and Professional Editions?

Refer comparision page

4(a). How is ADManager Plus licensed?

ADManager Plus is licensed on annual subscription based on the number of Domains it would manage.

4(b). Is it necessary to buy separate licenses for Child Domains?

Yes, it is necessary to purchase separate licenses for Child Domains.

4(c). Can I buy a consolidated license for an AD Forest?

There is no option to buy a Forest based license. It is mandatory to buy licenses for individual domains you need to manage in a forest.

4(d). Is there any restriction on the number of objects in an AD Domain?

There is absolutely no restriction on the number of objects (users/computers/groups) in a Domain.

4(e). I have a domain spread over geographical locations, can I purchase one license and use it on all locations.

No. If you purchase a license, it can be installed in only one machine. Therefore a single
license for the above scenario will not work out.

5. ADManager Plus runs in a web browser. Does that mean I can access it from anywhere?

Yes, you can connect to the ADManager Plus from any machine on the network through a web browser.

6. Do I need any prerequisite software to be installed before using ADManager Plus?

No, ADManager Plus do not require any prerequisite software to be installed.

7. Can ADManager Plus work if DCOM is disabled on remote systems?

Yes, ADManager Plus does not use the DCOM service to perform the tasks.

8. Does ADManager Plus support multiple languages?

Yes. In addition to English, ADManager Plus also supports Italian, Dutch, Chinese and Japanese languages.

9. Can I manage multiple Domains?

During startup, ADManager Plus adds all the domains that it could resolve. You can also add Domains manually by clicking the Domain Settings link in the client.

10. Can I manage domains of different forest?

Yes, you can add domains belonging to different forests.

11. What are the advantages of Bulk User Management compared to Active Directory Tools?

The following are the advantages over Active Directory tools:

1. Can create multiple users simultaneously.
2. Can modify all the properties including Exchange and Terminal Services properties for multiple users.
3. Web-based management.

12. What is a User Template? What is the advantage of using Template in Bulk User Creation?

A user template contains the values of the user attributes defined in it. When you want to create user accounts with similar privileges and permissions, you can create a template with the common attributes and just change the values that differ, say the logon name, display name, etc. This saves your time and helps avoid any possible errors.

13. What are the advantages of Delegation through ADManager Plus?

The following are the advantages:

1. Minimizes the error when granting / revoking same permissions for different users.
2. Modifying a security role automatically delegates the permissions for the previously delegated objects as well.
3. Can create as many roles as required and can be delegated as and when required.
4. Web-based.

14. What is the difference between account disabled users and inactive users?

The user accounts that are disabled by the administrator are termed as account disabled users. They do not have login permissions in the domain. Inactive users are those who have login permissions in the domain, but have not logged on to the domain for the specified period.

15. What is the difference between account expired users and password expired users?

The account expired users are those whose user account has become invalid. This may happen in cases where a temporary account is created for a specific period beyond which the account expires.

The Password expired users are those who are not able to use their account as their password has expired. As a security policy, the users might be required to change the password within a specified period after which they may not be able to login using their old password. The password has to be reset for the user to login again.

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