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Últimos Videos

itSMF 14 – Lanzamiento de la sección Chennai
ServiceDesk Plus - Surgimiento de la versión gratuita
Existe algo como un almuerzo gratis
Gestión de proyectos de TI
Demo de producto completa de ServiceDesk Plus 9
Overview de ServiceDesk Plus
¿Qué hay de nuevo en ServiceDesk Plus 8.1?
App para iPhone
Un día en la vida de un Administrador de TI, [Historia real]
Be a Game Changer with ManageEngine

Videos de Características

ITIL Simplified
Incident Workflow in ServiceDesk Plus
ITIL Service Catalog
Self-Service Portal - Professional Edition
Self-Service Portal - Enterprise Edition
ServiceDesk Plus - CMDB
Auto-Assign Tickets
ServiceDesk Plus - Sites
Active Directory
ServiceDesk Plus - SLA
Deploying Agent Using
Asset Management
ServiceDesk Plus - Groups
ServiceDesk Plus - Business Rules
ServiceDesk Plus - Roles

Videos de Testimonios

The Disaster of Managing Service Requests via Email
Omar Abdullah Al Doori - IT Support Team Leader - KHDA
Ciju Kurian - System Analyst - ZADCO
Nitin Siddamsetty - Service Delivery Manager Smartworld
Thamer Jawad Nasser - National Motor Company - Senior - IT Administration
Mayank - Head of IT Solutions & Services Division - Emax
Shaheed Abdul Cader - Saudi Foods Co.Ltd
Prashanth Menon - Manager - Services Metito Overseas Ltd
Using ManageEngine to Run a Security Company with an IT Staff of Two
ManageEngine Customer Testimonials Around The World
ManageEngine Support is rock solid!
Aaron Bockelie : "ServiceDesk Plus is an ITIL wizard, makes ITIL easy"
Christopher Burg on ManageEngine : Ease of use, technicians love it, affordable
Otis Wade, a true believer of Track-IT converts to ManageEngine
ME helps the IT department and organizations make decisions
Mike Taylor on "uncomplicated help desk"
Gerald Hooks - support center plus msps
Whinchensky-Palm Systems
Anna - ManageEngine Customer
Jason Prime Healthcare
James Ross
Bill Duffy - ManageEngine Customer
ManageEngine Customer Testimonials
Meg Paterson
Justin Balog
Tim Morgan
Noel Walsh
ManageEngine Customer's Testimonial - Guy Evans
ServiceDesk Plus Customer Speaks
OpManager used with ServicedeskPlus - customer testimonial
ManageEngine Customer Testimonial- Danish Red Cross

Videos de Webinars

Real IT webinar by Rob England
Change Management Best Practices Webinar
Pink Elephant Social IT Webinar
ManageEngine ServicedeskPlus Project Management - Best Practices Webinar
Operational Readiness - Smooth Transition from Project to Production
The Convergence of the Service Desk and the Project Management Office
ServiceDesk Plus Webinar - 8.1 Product Overview
"Six Tactics for ITSM to deal with Agile" by IT Skeptic
CMDB in 2012 - A Tale of Two Extremes
Help Desk Tips & Tricks Webinar
Service Level Management Basics - ITSM webinar series
Improving Service Response - ITSM webinar series #1
Establishing a Service Desk - ITSM webinar series #2
Incident Management Get your basics right