# A comprehensive identity governance and administration solution for managed service providers

With ADManager Plus MSP, manage and get reports on your clients' Active Directory (AD), Exchange, and Microsoft 365 environments. Simplify user lifecycle management by securely delegating technicians with the ability to manage the entire lifecycle of users from provisioning to deprovisioning, automate mundane IT tasks like password resets and AD cleanup, and report on all changes made to objects of your clients from a single console.

## Identity life cycle management

Automate the entire identity life cycle with end-to-end management of identities and access permissions with identity orchestration, automated user provisioning, and access certification campaigns.

## Centralized management

Leverage a unified console to securely manage the Active Directory, Microsoft 365, and Exchange infrastructure of multiple clients with complete data segregation.

## Built-in reports library

In-depth visibility into your clients' AD, Microsoft 365, and Exchange environments with prepackaged reports. Perform management operations on the fly with built-in management options.

## Enterprise-ready integrations

Out-of-the-box integrations with HRMS applications like Workday, Ultipro, and Zoho People; ITSM tools like ServiceDesk Plus, Service Now, and Zendesk; and security information and event management solutions to allow your technicians to perform all IT management tasks from a single tool.

## Auditing and compliance

Be ready for compliance audits with built-in reports and options to build custom reports based on your organization’s needs.

## Identity risk assessment

Proactively identify and mitigate risks before they become security threats. Take mitigation actions to avoid costly identity-related attacks, security breaches, and ransomware attacks in AD and Microsoft 365.

## Customizable dashboards

Create custom dashboards to gain visibility into the current status of your clients’ domains with metrics like inactive users and computers, users with expired passwords, locked-out and disabled users, and the number of workstations and domain controllers.

## Mobile-based management

Stay on top your clients’ management requests even when away from your desk. Reset passwords, unlock accounts, review workflow requests, and access security reports with Android and iOS apps.

## Automated actions across clients’ hybrid IT infrastructures

Take a fully automated, policy-driven approach for user onboarding, deprovisioning, and other routine management operations.

## Risk exposure management

Visualize potential attack paths and gain insights into how attackers could move laterally and escalate privileges within your clients' AD environments.

## Entitlements management

Review the AD and Microsoft 365 privileges of user accounts at regular intervals with automated access certification campaigns and avoid privilege creep. Designated certifiers can review users' privileges and choose to approve or revoke them as required.

## Granular role-based access control

Manage multiple domains for individual accounts with role-based privileges for specific domains and technicians.

## Custom workflows with alerts

Execute critical changes only after approval from your clients or senior technicians. Send real-time SMS and email alerts to all stakeholders for critical changes.

## Zia AI assistant

Streamline AD operations with Zia, an AI assistant that performs Active Directory management tasks and generates reports using simple natural language input, that eliminates the need to navigate through complex menus. Zia Insights in AD Explorer provides AI-powered group membership analysis, including anomaly detection, privileged group identification, and peer comparison scores that enables faster detection of outliers and corrective actions.