License Management

RecoveryManager Plus is licensed based on the number of on-premises Exchange and Exchange Online mailboxes backed up.

When you add a user mailbox to a backup schedule, a license is automatically applied to the mailbox. You can apply licenses for other mailboxes such as shared mailboxes, archive mailboxes, equipment mailboxes, room mailboxes, discovery mailboxes, and Microsoft 365 group mailboxes at no additional cost. This section describes how you can remove licenses assigned to mailboxes.

The screen displays the following information at the top of the table.

• Total Licenses – This shows the number of licenses purchased.
• Used Licenses – This shows the number of mailboxes licensed by the product.
• Remaining Licenses – The number of unused licenses is shown here.

When you remove a license assigned to a mailbox, all backups of the mailbox will be deleted from your backup repository, and the mailboxes will be removed from any backup schedules. However, if you wish to retain the backups, follow the below steps:

• Remove the mailbox from all the backup jobs it is a part of. This will ensure there won't any more incremental backups for this mailbox.
• RecoveryManager Plus will monitor the existing backup file of the mailbox.
• After 31 days of inactivity, i.e., if no incremental backups of that particular mailbox has been performed, the license will be automatically unassigned from the mailbox, and the backup will be retained for future restores.

Note: The license is consumed only by the user mailbox. Shared mailboxes, resource mailboxes, and linked mailboxes can be backed up in the same backup schedule without any restrictions.

You can remove licenses assigned to all mailboxes or just specific mailboxes.

To remove licenses assigned to all mailboxes in a particular tenant/organization,

• Select the tenant from the Tenant drop-down box.
• Mark the check-box at the top of the table and click the icon.

To remove licenses assigned to particular mailboxes,

• Select the tenant which contains the mailbox to be unlicensed from the Tenant drop-down box.
• Mark the check-box against the mailbox you wish to remove the license from and click the icon next to it.
• To search for a particular mailbox using the name of the user or their email address, you can also make use of the icon at the top of the table.